Product Management Trainee: Launch Your PM Career

Cwill; Cary (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k)

PTO

Paid Holidays

Insurance

Job summary

CWILL is a post-purchase and retention suite built for Shopify brands, hiring for a Product Management Trainee program. You’ll join an active product team and learn the full PM workflow through real work—support core tasks and grow into owning a product module or direction.

You’ll work with teams on Trackingmore, Order Tracking, AI Chat, and Pop-up & Email Marketing, with a base location requirement in 5 states; relocation may be needed. Starting pay is 60k-70k, negotiable.

Qualifications

• Recent graduate from a US university (BS or MS), or within 1–2 years of graduation.
• Any major welcome; Computer Science, Information Systems, Business Analytics, Engineering, Economics, or Design preferred.
• Internship experience in product management, product operations, business analysis, user research, software development, or a SaaS company is a plus.
• Mandarin Chinese communication ability required.

Responsibilities

• Collect and analyze user feedback, customer requests, product data, and market information to identify product improvement opportunities.
• Participate in feature planning discussions — ideation, user flows, and solution design.
• Under PM guidance, produce requirement documents, user flows, wireframes, functional specs, and acceptance criteria.
• Track features from discovery through design, engineering, and launch — make sure problems are clearly defined and solutions land correctly.
• Monitor product data and user feedback after launch; surface issues and propose next improvements.
• Join user interviews and feedback sessions with Shopify merchants and ecommerce brands.
• Track competitors in your product's category and produce structured competitive analysis.
• Convert user insights and market signals into actionable product recommendation.
• Work closely with engineering, design, QA, operations, and customer success to drive high-quality product delivery.
• Proactively track project progress and flag issues early.
• Own your tasks with a results mindset — follow through on commitments and complete retrospectives after launch.
• Learn product planning, user research, data analysis, and project management through real work.
• Conduct retrospectives on the features you ship; build your product judgment through iteration.
• As you grow, take on increasing responsibility — eventually owning a product module or workstream independently.

Skills

Mandarin Chinese

English communication

Education

BS or MS from a US university

Job description

CWILL is a post-purchase and retention suite built for Shopify brands, hiring for a Product Management Trainee program. You’ll join an active product team and learn the full PM workflow through real work—support core tasks and grow into owning a product module or direction.

You’ll work with teams on Trackingmore, Order Tracking, AI Chat, and Pop-up & Email Marketing, with a base location requirement in 5 states; relocation may be needed. Starting pay is 60k-70k, negotiable.