Product Management / Product Owner Support Associate

JPMorgan Chase & Co.; Newark (DE); On-site; USD 60,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Newark, DE seeks a Product Management / Product Owner Support Associate to partner with Product Owners, stakeholders, and technology teams to support the development and delivery of Wealth Management initiatives.

You will help define requirements, manage backlogs, support testing, and facilitate cross‑team collaboration to improve advisor and client experiences while growing your product management skills.

Qualifications

• Bachelor's degree required.
• Interest in Product Management and Product Ownership.
• Excellent verbal, written, and presentation communication skills.
• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
• Ability to build effective working relationships across business and technology teams.
• Strong analytical, critical thinking, and problem-solving abilities.
• Proficiency in Microsoft Excel, PowerPoint, Word, and Teams.
• Demonstrated ability to take ownership of assignments and manage competing priorities.
• Interest in leveraging AI-powered tools to improve efficiency and insights.
• Growth mindset with willingness to learn and adapt.

Responsibilities

• Partner with Product Owners to support roadmaps, priorities, and objectives.
• Refine product backlogs to align with goals and user needs.
• Document business requirements, user stories, and acceptance criteria.
• Support delivery of product initiatives with business and technology teams.
• Participate in planning, prioritization, and review activities for enhancements.
• Coordinate UAT testing activities and track issue resolution.
• Capture decisions and actions during meetings and share updates.
• Prepare status updates and presentations for leadership audiences.
• Identify opportunities to improve team processes and user experiences.
• Foster a collaborative, learning-focused team culture.

Skills

Product Ownership

Communication skills

Organizational skills

Analytical thinking

Cross-functional collaboration

Problem solving

AI tools interest

Ownership mindset

Education

Bachelor's degree

Tools

JIRA

Confluence

Job description

Job Summary

As a Product Management / Product Owner Support Associate, you will partner with Product Owners, business stakeholders, and technology teams to support the development and delivery of strategic Wealth Management projects. You will contribute to product initiatives by helping define requirements, manage product backlogs, support testing activities, and facilitate collaboration across teams.

This role offers an opportunity to build product management expertise while working on solutions that enhance advisor and client experiences. We are looking for a curious, collaborative, and proactive individual who enjoys learning, solving problems, and working with others to deliver meaningful outcomes.

We welcome candidates with diverse experiences and perspectives who are excited to develop their product management skills and contribute to a collaborative team environment.

Key Responsibilities

• Partner with Product Owners to support product roadmaps, priorities, and business objectives
• Assist in managing and refining product backlogs to align with business goals and user needs
• Collaborate with stakeholders to gather, document, and clarify business requirements, user stories, and acceptance criteria
• Work closely with business and technology teams to support the successful delivery of product initiatives
• Participate in planning, prioritization, and review activities that help move product enhancements from concept to implementation
• Support User Acceptance Testing (UAT) efforts by coordinating activities, documenting results, and helping track issue resolution
• Facilitate meetings, capture decisions and action items, and help ensure alignment across stakeholders
• Prepare status updates, presentations, and supporting materials for business and leadership audiences
• Help identify opportunities to improve team effectiveness, processes, and user experiences
• Contribute to a positive, collaborative team culture built on continuous learning and shared success

Required Qualifications, Capabilities, and Skills

• Bachelor's degree required
• Strong interest in Product Management, Product Ownership, Investment product development, as well as working on a cohesive Investments Platform
• Excellent verbal, written, and presentation communication skills
• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment
• Ability to build effective working relationships across business and technology teams
• Strong analytical, critical thinking, and problem-solving abilitiesn
• Proficiency in Microsoft Excel, PowerPoint, Word, and Teams
• Demonstrated ability to take ownership of assignments, follow through on commitments, and manage competing priorities effectively
• Demonstrated interest in leveraging AI-powered tools and emerging technologies to improve efficiency, accelerate insights, enhance documentation, and support product development activities
• Growth mindset with a willingness to continuously learn and adapt to evolving technologies, processes, and business needs
• Commitment to collaboration, continuous improvement, and delivering high-quality results

Preferred Qualifications, Capabilities, and Skills

• Experience in Wealth Management, Asset Management, Financial Services, or a related industry
• 3+ years of experience supporting product management, business analysis, project delivery, testing coordination, or technology initiatives
• Experience using JIRA and Confluence
• Background in writing business requirements, user stories, and acceptance criteria
• Hands of involvement in supporting or coordinating User Acceptance Testing (UAT)
• Demonstrated ability to collaborate across multiple teams and build effective partnerships
• Strong attention to detail and commitment to quality
• Interest in pursuing a long-term career in Product Management or Product Ownership

Why Join Our Team?

This role is ideal for an early-career professional looking to build a foundation in Product Management while working alongside experienced Product Owners and cross-functional teams. You will gain exposure to product strategy, requirements development, testing, stakeholder engagement, and delivery activities while contributing to solutions that have a meaningful impact on the Wealth Management business and client experience.