Product Management / Product Owner Support Associate

Mary Dickson; Newark (DE); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health coverage

On-site health centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

More benefits

Job summary

JPMorgan Chase & Co. seeks a Product Management / Product Owner Support Associate to partner with Product Owners, stakeholders, and technology teams. You will help define requirements, manage backlogs, support testing, and facilitate collaboration across teams to enhance advisor and client experiences.

You will build product management expertise while contributing to Wealth Management initiatives and delivering meaningful outcomes for the organization.

Qualifications

• Bachelor's degree required.
• Strong interest in Product Management, Product Ownership, and Investments platform development.
• Excellent verbal, written and presentation communication.
• Strong organizational skills to manage multiple priorities in a dynamic environment.
• Ability to build effective working relationships across business and technology teams.
• Strong analytical, critical thinking and problem-solving abilities.

Responsibilities

• Support product roadmaps, priorities, and business objectives with Product Owners.
• Refine backlogs to align with goals and user needs.
• Document and clarify business requirements, user stories, and acceptance criteria.
• Assist in delivering product initiatives with business and technology teams.
• Coordinate planning, prioritization, and reviews to move enhancements from concept to implementation.
• Support UAT by coordinating activities and tracking resolutions.
• Capture decisions and action items; prepare status updates for leadership.
• Identify opportunities to improve team processes and user experiences.
• Foster a collaborative culture focused on learning and delivering results.

Skills

Product Management

Product Ownership

Investment product development

Stakeholder collaboration

Requirements gathering

Analytical thinking

UAT coordination

AI tools interest

Education

Bachelor's degree

Tools

JIRA

Confluence

Microsoft Excel

PowerPoint

Microsoft Teams

Job description

Job Summary As a Product Management / Product Owner Support Associate, you will partner with Product Owners, business stakeholders, and technology teams to support the development and delivery of strategic Wealth Management projects. You will contribute to product initiatives by helping define requirements, manage product backlogs, support testing activities, and facilitate collaboration across teams. This role offers an opportunity to build product management expertise while working on solutions that enhance advisor and client experiences. We are looking for a curious, collaborative, and proactive individual who enjoys learning, solving problems, and working with others to deliver meaningful outcomes. We welcome candidates with diverse experiences and perspectives who are excited to develop their product management skills and contribute to a collaborative team environment.

Key Responsibilities

• Partner with Product Owners to support product roadmaps, priorities, and business objectives
• Assist in managing and refining product backlogs to align with business goals and user needs
• Collaborate with stakeholders to gather, document, and clarify business requirements, user stories, and acceptance criteria
• Work closely with business and technology teams to support the successful delivery of product initiatives
• Participate in planning, prioritization, and review activities that help move product enhancements from concept to implementation
• Support User Acceptance Testing (UAT) efforts by coordinating activities, documenting results, and helping track issue resolution
• Facilitate meetings, capture decisions and action items, and help ensure alignment across stakeholders
• Prepare status updates, presentations, and supporting materials for business and leadership audiences
• Help identify opportunities to improve team effectiveness, processes, and user experiences
• Contribute to a positive, collaborative team culture built on continuous learning and shared success

Required Qualifications, Capabilities, and Skills

• Bachelor's degree required
• Strong interest in Product Management, Product Ownership, Investment product development, as well as working on a cohesive Investments Platform
• Excellent verbal, written, and presentation communication skills
• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment
• Ability to build effective working relationships across business and technology teams
• Strong analytical, critical thinking, and problem-solving abilities
• Proficiency in Microsoft Excel, PowerPoint, Word, and Teams
• Demonstrated ability to take ownership of assignments, follow through on commitments, and manage competing priorities effectively
• Demonstrated interest in leveraging AI-powered tools and emerging technologies to improve efficiency, accelerate insights, enhance documentation, and support product development activities
• Growth mindset with a willingness to continuously learn and adapt to evolving technologies, processes, and business needs
• Commitment to collaboration, continuous improvement, and delivering high-quality results

Preferred Qualifications, Capabilities, and Skills

• Experience in Wealth Management, Asset Management, Financial Services, or a related industry
• 3+ years of experience supporting product management, business analysis, project delivery, testing coordination, or technology initiatives
• Experience using JIRA and Confluence
• Background in writing business requirements, user stories, and acceptance criteria
• Hands of involvement in supporting or coordinating User Acceptance Testing (UAT)
• Demonstrated ability to collaborate across multiple teams and build effective partnerships
• Strong attention to detail and commitment to quality
• Interest in pursuing a long-term career in Product Management or Product Ownership

Why Join Our Team?

This role is ideal for an early-career professional looking to build a foundation in Product Management while working alongside experienced Product Owners and cross-functional teams. You will gain exposure to product strategy, requirements development, testing, stakeholder engagement, and delivery activities while contributing to solutions that have a meaningful impact on the Wealth Management business and client experience.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching
• more

Additional details about total compensation and benefits will be provided during the hiring process.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Full time