Product Management Intern

Jobtailor; Phoenix (AZ); On-site; USD 34,000 - 55,000; Full time

Job summary

American Express in Phoenix is offering a 10-week Product Management internship. You will contribute to the product vision, understand customer pain points, and collaborate with Delivery and Technology teams in an agile environment.

This internship emphasizes market research, data-driven insights, and building business cases to articulate impact. You will partner across teams to drive product adoption and learn about payments and digital product management.

Qualifications

• Currently enrolled in a full-time bachelor's degree program.
• Expected graduation between December 2027 and June 2028.
• Eligibility to work in the United States; visa sponsorship not pursued.
• Experience in payments industry is a plus.
• Experience with SQL and/or Hive is a plus.
• Strong interest in payments, digital products, and product management.

Responsibilities

• Contribute to the product vision, strategy, and value proposition
• Understand customer pain points, customer journeys, and personas; articulate the product value proposition
• Conduct market and user research, identify market trends, and evaluate the competitive landscape
• Develop business cases articulating the quantitative and strategic business impact of products or services
• Collect and synthesize product data to drive actionable insights and steer product strategy
• Partner with Delivery and Technology teams to groom, prioritize, and execute the product backlog in an agile environment
• Drive product or feature adoption and engagement with cross-functional stakeholders
• Develop marketing and servicing materials and measure post-launch impact
• Collaborate with engineering, data, analytics, product management, and other internal and external stakeholders during the 10-week internship

Education

Bachelor's degree candidate

Tools

SQL

Hive

Data Analysis

Business Case Development

Product Strategy

Market Trend Evaluation

Product Backlog Management

MS Excel

PowerPoint

Job description

• Contribute to the product vision, strategy, and value proposition


• Understand customer pain points, customer journeys, and personas; articulate the product value proposition


• Conduct market and user research, identify market trends, and evaluate the competitive landscape


• Develop business cases articulating the quantitative and strategic business impact of products or services


• Collect and synthesize product data to drive actionable insights and steer product strategy


• Partner with Delivery and Technology teams to groom, prioritize, and execute the product backlog in an agile environment


• Drive product or feature adoption and engagement with cross-functional stakeholders


• Develop marketing and servicing materials and measure post-launch impact


• Collaborate with engineering, data, analytics, product management, and other internal and external stakeholders during the 10-week internship

Requirements

• Currently enrolled in a full-time bachelor's degree program


• Bachelor's degree candidate with expected graduation between December 2027 and June 2028


• Employment eligibility to work with American Express in the United States; visa sponsorship will not be pursued


• Experience in the payments industry is a plus


• Experience with SQL and/or Hive is a plus


• Strong interest in payments, digital products, and product management


• Strong analytical and problem-solving skills


• Intellectual curiosity and willingness to learn about payments and emerging technologies


• Ability to collaborate with leaders, colleagues in different time zones, and cross-functional partners


• Excellent written and verbal communication skills; ability to present ideas clearly and concisely


• Strategic and innovative mindset; ability to translate data and insights into actionable business opportunities


• Strong project management skills and attention to detail


• Proficiency in MS Excel and PowerPoint


• Resilience, proactive problem-solving, and optimism in changing circumstances


• Ability to manage competing priorities, ambiguity, and rapid change


• Comfort challenging the status quo and driving continuous process improvement

Core Competencies

Demonstrates strong analytical and problem-solving skills, with the ability to translate data into actionable business opportunities. Proficient in collaborating with cross-functional teams and managing product strategies in an agile environment.

Highest-signal resume keywords

• Product Management


• SQL


• Agile Methodology


• Market Research


• Project Management

ATS Optimization Keywords

Hard Skills

• SQL


• Hive


• Data Analysis


• Business Case Development


• Product Strategy


• Market Trend Evaluation


• Product Backlog Management


• MS Excel


• PowerPoint

Soft Skills

• Analytical Skills


• Problem-Solving


• Communication Skills


• Collaboration


• Resilience

Industry Keywords

• Payments Industry


• Digital Products


• Customer Journeys


• Product Value Proposition


• Cross-Functional Collaboration