Product Line Enablement Manager

AFL Telecommunications, LLC; Dallas (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid in-office schedule

Flexible time off

401K company match (up to 4%)

Tuition reimbursement

Medical, dental, vision, and life保险

Career advancement

Job summary

AFL Telecommunications, LLC is seeking a Product Line Enablement Manager to lead two core pillars: people development and governance for the PLM organization. You will own onboarding for Associate PLMs, develop structured programs, and establish standardized procedures across regions and product lines.

The role reports to the Business Operations Director and involves creating scalable documentation, SOPs, and training materials, while collaborating with PMs, Sales, and Supply Chain to ensure

Qualifications

• Bachelor's degree in business, operations, or related field.
• 4-6+ years in operations, product management, or related field with mentoring experience.
• Experience designing onboarding, training, or development programs.
• Strong written communication for process documentation and SOPs.
• Experience partnering with cross-functional stakeholders (Product Management, Sales, Supply Chain).

Responsibilities

• Lead structured development programs that prepare Associate Product Line Managers for expanded PLM responsibilities.
• Define readiness criteria and checkpoints to ensure consistent development standards.
• Ensure regional consistency across products and processes.
• Onboarding for all new APLM hires with structured plans and milestones.
• Create and maintain PLM processes, SOPs, and training materials.

Skills

Cross-functional collaboration

Written communication

Program development

Mentoring/training

Process documentation

SOP development

Education

Bachelor's degree in business, operations, or related field

Tools

ETQ

Job description

Job Category: Sales & Product Mgmt - Product Mktg & Mgmt

Requisition Number: PRODU009173

• Full-Time
• Hybrid

Locations

Showing 1 location

Description

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $4B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

What We Offer:

• A hybrid in office schedule for qualifying employees
• Flexible time off policy
• 401K Company match (up to 4% - dollar for dollar)
• Professional development, training, and tuition reimbursement programs
• Excellent medical, dental, vision, and life insurance policy options
• Opportunities for career advancement with an industry leading company!

AFL is seeking a Product Line Enablement Manager reportt o the Business Operations Director, partnering closely.

Position Overview:

The Product Line Enablement Manager leads two core pillars for the Product Line Manager (PLM) organization: people development and operational governance.

• On the people side, this role owns Associate Product Line Manager (APLM) onboarding, structured development programming, and the mentor program ensuring every APLM has clear readiness criteria, checkpoints, and a consistent path to expanded PLM responsibility.
• On the process side, this role owns PLM process documentation and standard operating procedures building and continuously improving how the PLM team operates — and owns day-to-day execution within select processes, such as contract review routing and RFQ workflows.

This role manages a small team and reports to the Business Operations Director, partnering closely with PLMs to translate leadership direction into scalable programs, documentation, and measurable checkpoints that support a high-performing PLM organization.

Responsibilities:

• Lead the execution of a structured development program that prepares Associate Product Line Managers (APLMs) for expanded Product Line Manager (PLM) responsibilities.
• Continuously enhance the development framework by defining and monitoring clear readiness criteria and checkpoints.
• Ensure consistency of development standards across regions, categories, and product lines.
• Adapt the program as organizational needs evolve, including supporting broader PM skill-building if no APLMs are active or flexing into other Business Operations priorities as team needs shift.

Onboarding & Training Coordination

• Own end-to-end onboarding for all new APLM hires, building structured plans that outline role expectations, systems exposure, and functional integration milestones.
• Partner with Senior PLMs to implement and further develop a structured mentor program with defined responsibilities.

Process Documentation & Governance

• Create intake, escalation, and prioritization workflows for tactical requests including supply chain escalations, part number setup coordination, lead-time requests, returns/complaint visibility, cross-functional execution support, and forecast/backlog coordination.
• Establish periodic status updates and clear escalation triggers so Product Line Managers stay informed on transitioned work without owning its day-to-day execution.
• Write, update, and maintain Product Line Manager processes, standard operating procedures, and training materials.
• Translate Director-level direction into clear, documented workflows.
• Identify documentation gaps and implement process improvements.

Cross-Functional Quality & Operational Alignment

• Serve as the day-to-day point of contact for contract review routing and RFQ workflows.
• Partner with Product Line Managers to ensure deliverables meet defined quality and documentation standards.
• Serve as an operational liaison between Product Management and key cross‑functional stakeholders during onboarding or process changes.

Required Qualifications:

• Bachelor's degree in business, Operations Management, Supply Chain, or related field
• 4-6+ years of experience in business operations, product management, or a related field, including experience training, mentoring, or developing early‑career professionals
• Experience designing or documenting structured onboarding, training, or development programs
• Strong written communication skills, particularly for process documentation and SOPs
• Experience partnering with cross‑functional stakeholders (Product Management, Sales, Supply Chain)

Preferred Qualifications:

• Optical networking or telecommunications product/industry/technical acumen

Familiarity with documentation/quality systems (e.g., ETQ)

Working Conditions:

• Environment: Office-based with flexible hybrid work arrangements
• Travel: Occasional travel (domestic or international) as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.