Product Integrity Engineer II

Daimler Truck North America LLC; Portland (OR); Hybrid; USD 86,000 - 110,000; Full time

Benefits offered by this job

401k match up to 8%

4 weeks paid vacation

13+ holidays

8 weeks parental leave

Employee assistance program

Healthcare plans

Onsite fitness

Tuition assistance

Volunteer paid time off

Disability plans

Job summary

Daimler Truck North America LLC in Portland, OR seeks a Product Integrity Engineer II to lead investigations into product defects, safety concerns, and regulatory compliance for commercial vehicles. You will collect data from warranties, customer calls, and field reports to identify root causes and recommend corrective actions.

Collaborate across Engineering, Manufacturing, Quality, Legal, and Regulatory Affairs to ensure safety and compliance.

Qualifications

• Bachelor's degree in Engineering or related technical discipline.
• Experience performing engineering analysis, technical investigations, or problem solving.
• Ability to analyze and interpret large technical or operational data sets.
• Strong analytical, organizational, and critical thinking skills.
• Excellent written, verbal, and presentation communication skills.
• Ability to work effectively within cross-functional teams.

Responsibilities

• Lead investigations into potential product defects involving commercial vehicles, components, systems, and field performance concerns.
• Collect, analyze, and interpret data from warranty claims, customer complaints, service records, telematics, field reports, testing activities, and engineering documentation.
• Conduct root cause analysis using structured problem-solving methodologies and engineering principles.
• Assess potential safety risks, product compliance risks, and business impacts of identified concerns.
• Develop investigation findings and technical recommendations supported by quantitative and qualitative evidence.
• Support regulatory audits, inquiries, investigations, and agency interactions as needed.
• Track corrective action effectiveness and closure of identified issues.

Skills

Analytical skills

Data interpretation

Cross-functional teamwork

Communication

Education

Bachelor's degree in Engineering

Job description

Inside the Role

The Product Integrity Engineer II is responsible for investigating potential product defects, safety concerns, and regulatory compliance issues affecting commercial vehicles operating in the field. This role utilizes engineering expertise, advanced analytical techniques, and cross-functional collaboration to assess product performance, identify root causes, evaluate risk, and support decisions regarding product recalls, customer satisfaction campaigns, regulatory filings, and corrective actions. The position serves as a key technical liaison between Product Integrity, Engineering, Manufacturing, Quality, Legal, Regulatory Affairs, and Field Operations to ensure Daimler Truck products meet applicable safety, quality, and compliance requirements. The Product Integrity Engineer II combines technical investigation, data analysis, regulatory interpretation, and stakeholder communication to protect customer safety, maintain regulatory compliance, and support continuous product improvement.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

Position offers a starting salary range of $86,000 to $110,000 USD Pay offered dependent on knowledge, skills, andexperience.

Benefits

• 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age
• starting at 4 weeks paid vacation
• 13+ calendar holidays
• 8 weeks paid parental leave
• employee assistance program
• comprehensive healthcare plans and wellness programs
• onsite fitness (at some locations)
• tuition assistance and volunteer paid time off
• short-term and long-term disability plans

What You Drive at DTNA

Product Defect Investigations Lead investigations into potential product defects involving commercial vehicles, components, systems, and field performance concerns. Collect, analyze, and interpret data from warranty claims, customer complaints, service records, telematics, field reports, testing activities, and engineering documentation. Conduct root cause analysis utilizing structured problem-solving methodologies and engineering principles. Assess potential safety risks, product compliance risks, and business impacts associated with identified concerns. Develop investigation findings and technical recommendations supported by quantitative and qualitative evidence.

Regulatory Compliance

Ensure products comply with applicable federal motor vehicle safety standards, emissions regulations, and other regulatory requirements. Prepare and submit documentation required by governmental agencies, including defect reports, compliance documentation, and regulatory correspondence. Monitor emerging regulatory changes and evaluate potential impacts to products, engineering decisions, and business operations. Support regulatory audits, inquiries, investigations, and agency interactions as needed.

Recall and Campaign Management

Support evaluation and execution activities associated with safety recalls, field service campaigns, customer satisfaction actions, and other corrective actions. Provide technical input and risk assessments used to support executive decision-making regarding product actions. Participate in recall strategy discussions and implementation planning. Track corrective action effectiveness and closure of identified issues.

Cross-Functional Technical Leadership

Collaborate with Engineering, Manufacturing, Quality Assurance, Legal, Compliance, Purchasing, Field Service, and Marketing teams to resolve product concerns. Provide technical guidance regarding product design modifications, validation testing requirements, product labeling, owner communications, and technical literature. Facilitate discussions among stakeholders to align on investigation findings, corrective actions, and compliance requirements. Support continuous improvement initiatives related to product quality, safety, and field performance.

Data Analytics and Reporting

Perform detailed data analysis using engineering and statistical methodologies to identify trends, emerging issues, and potential safety risks. Develop technical reports, executive summaries, presentations, and recommendations for leadership review. Present investigation findings and risk assessments to senior management and cross-functional review boards. Maintain accurate records of investigations, supporting analyses, and regulatory documentation.

Process Improvement

Develop, implement, and maintain processes that support product compliance and defect investigation activities. Participate in audits and assessments designed to verify compliance with internal standards and regulatory requirements. Recommend process enhancements that improve investigation efficiency, quality, and organizational effectiveness.

Knowledge You Should Bring

Bachelor's degree in Engineering or related technical discipline. Experience performing engineering analysis, technical investigations, or problem-solving activities. Demonstrated experience analyzing and interpreting large sets of technical or operational data. Strong analytical, organizational, and critical thinking skills. Excellent written, verbal, and presentation communication skills. Ability to work effectively within cross-functional teams.

Exceptional Candidates Might Have

Experience in product integrity, product safety, vehicle engineering, quality engineering, compliance engineering, or field performance analysis. Knowledge of commercial vehicle systems and operations. Familiarity with warranty analysis, field data analysis, telematics data, or customer complaint investigations. Experience supporting regulatory compliance activities and interactions with governmental agencies. Knowledge of root cause analysis methodologies and structured problem-solving techniques. Experience presenting technical findings to leadership audiences. Working knowledge of safety regulations applicable to commercial vehicles.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- Portland, OR US. Relocation assistance is not available for this position. Schedule Type: Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving.

Additional Information

This position is not open for Visa sponsorship or to existing Visa holders. Applicants must be legally authorized to work permanently in the country the position is located in at the time of application. Final candidate must successfully complete a criminal background check. Final candidate may be required to successfully complete a pre-employment drug screen. Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions.

EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

Our employees enjoy lucrative benefits, competitive salaries and the opportunity to work in jobs across many functions—mechanical engineering and electrical engineering, accounting, sales & marketing, IT and more—both within our company and in our offices around the world.