Product Install Engineer (OR) - SWIFT

KLA; Hillsboro (OR); On-site; USD 60,715 - 103,210; Full time

Benefits offered by this job

Medical, dental, vision

401(k) including company matching

Employee stock purchase program (ESPP)

Tuition reimbursement

Wellness program

Paid time off

Paid company holidays

Family care and bonding leave

Job summary

KLA is seeking a field service professional to install, upgrade, and service KLASE tools at customer sites in Hillsboro and beyond. You will troubleshoot technical equipment, prepare reports, and manage travel logistics for extensive assignments, often 6 days a week, 10 hours per day.

Qualified candidates have 2+ years of related experience or equivalent degrees and are willing to travel up to 60% nationally and internationally.

Qualifications

• Typically requires a minimum of 2 years of related experience or equivalent degree.
• Preferred degrees include AS/BS in electronics-related fields.
• Willing to travel up to 60% domestically and internationally.
• Ability to install and upgrade KLASE tools and document work.
• Must be able to work 6 days per week, 10 hours per day.

Responsibilities

• Install new tools at customer sites with guidance and supervision as needed following procedures and cycles.
• Evaluate, analyze, diagnose and troubleshoot technical equipment problems related to installation.
• Prepare field service reports and daily passdowns on installation progress and non-conformances.
• Take ownership of administrative install tasks (passdown, install progress, non-conformances).
• Obtain all necessary international travel documents and be ready to travel extensively (60% travel).

Skills

Field service

Installation

Troubleshooting

Reporting

Travel readiness

Education

ASET

BS in Mechanical Engineering

BSEE

BSEET

HNC/HND

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‑solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

Selected candidate must be able to work 6 days/week, 10 hours/day

1. 1. (Installation)
   • Install new tools at customer sites with guidance and supervision as needed following all procedures and consistently complete installations within the required cycle times.
   • Focus on mature tool installations and KLASE upgrade on 1-3 models.
2. 2. (Tech Problem Solving)
   • Evaluate, analyze, diagnose and troubleshoot technical equipment problems related to installation under guidance and supervision.
   • Troubleshoot and repair basic system level problems, based on technical knowledge, education and training. Seek immediate help from Sr. Engineers and management when problems occur that may exceed knowledge, education and training.
3. 3. (Reporting)
   • Prepare field service reports and daily passdowns on installation progress and non-conformances under guidance and supervision. Contribute to post-activity Quality Feedback Report.
   • Take ownership of administrative install tasks. (Passdown, install progress, non-conformances)
4. 4. (Documentation/ Travel) Obtain all necessary international travel documents and manage their personal lives to be ready to travel for extended periods. Minimum 60% of travels domestically and internationally by commercial transportation to customer sites.
5. 5. (Training)
   • Take LKS training on related tools.
   • Proactively seek out training opportunities with senior PIEs, tech supports and CSEs. Work with senior engineers to get the necessary support.

Minimum Qualifications

Typically requires a minimum of 2 years of related experience; or equivalent college degrees without experience; or equivalent work experience.

• Preferred
  ASET (Associate of Science in Electronics Technology),
  BS in Mechanical engineering, Electronics, or related area,
  BSEE (Bachelor of Science in Electrical Engineering),
  or BSEET (Bachelor of Science in Engineering Technology),
  HNC (Higher National Certificate) and HND (Higher National Diploma) in electrical/electronic engineering

Base Pay Range: $29.19 - $49.62 Per HourPrimary Location: USA-OR-Hillsboro-Beaverton-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.