Product Filing Supervisor

National Interstate Insurance Company; Richfield Township (OH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

401(k) with company match

Tuition reimbursement

Commuter benefits

Job summary

National Interstate Insurance Company in Richfield, Ohio seeks a Regulatory Compliance Supervisor to lead the Product Filing team on a hybrid schedule.

You will oversee filings, ensure regulatory responses, mentor staff, and partner with product development, actuarial and legal to maintain compliance.

Qualifications

• Bachelor's degree in Insurance Risk Management, Business Administration, or related field.
• At least 9 years of experience in insurance product filing, regulatory compliance, or related role within the P&C insurance industry.
• Minimum 4 years of leadership experience.
• Professional designation such as CPCU, INS, FLMI, AIRC, CCP, ACP preferred.
• Experience with filing software and regulators; SERFF proficiency.

Responsibilities

• Oversee Product Filing team operations, agency appointments, and workflows.
• Manage preparation and submission of product filings to state departments.
• Lead responses to regulatory inquiries and monitor filing status.
• Collaborate with product development, actuarial, and legal teams for filings.
• Review state regulations and provide guidance to the team.
• Maintain detailed records of all filings and regulator communications.
• Provide updates/reports to upper management on filing activities.
• Identify/process improvements to enhance efficiency and accuracy.
• Develop/enforce department policies and procedures.

Skills

Leadership

Regulatory compliance

Product filing

Cross-functional collaboration

Mentoring

Communication

SERFF

Education

Bachelor's degree in Insurance Risk Management, Business Administration or related field

Tools

SERFF

Job description

National Interstate is looking for a Regulatory Compliance Supervisor to join their team. This individual will work a hybrid schedule out of the Richfield, Ohio office.

Employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions And Responsibilities

• Oversees Product Filing team operations, agency appointments, optimizing workflows and ensuring high productivity.
• Oversees the preparation and submission of product filings, including rates, rules, and forms, to state insurance departments.
• Manages and ensures the timely response to regulatory inquiries and monitors the status of filings.
• Leads collaboration efforts with product development, actuarial, and legal teams to gather necessary information for filings.
• Reviews and interprets state insurance regulations to ensure compliance, providing guidance to the team.
• Ensures the maintenance of detailed records of all filings and correspondence with regulators.
• Provides regular updates and comprehensive reports to upper management on filing activities and outcomes.
• Identifies, implements, and oversees process improvements to enhance filing efficiency and accuracy.
• Develops and enforces department policies and procedures to ensure compliance and operational effectiveness.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor's degree in Insurance Risk Management, Business Administration or a related field.

Experience: Generally, a minimum of 9 years of experience in insurance product filing, regulatory compliance, or a related role within the P&C insurance industry, including a minimum of 4 years of leadership experience. Completion of or continuing progress toward a professional designation preferred, such as Chartered Property Casualty Underwriter (CPCU), Program in General Insurance (INS), or Fellow, Life Management Institute (FLMI), Associate Insurance Regulatory Compliance (AIRC), Certified Compliance Professional (CCP), and Associate Compliance Professional (ACP).

Scope of Job/Qualifications: Typically manages 2 or more reports. Implements policies, procedures, and strategies under the direction of management. Leads and mentors Product Filing employees, ensuring they excel in their roles. Ensures new members of the team receive proper training. Serves as a resource on company policies, regulatory agencies, and current trends in ensuring product filing compliance. Proficiency in using filing software and tools (e.g., SERFF). Responsible for identifying opportunities for process improvements and implementing best practices. Responsible for the performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management.

Benefits

We offer competitive benefits packages for full-time and part-time employees. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Excludes seasonal employees and interns.

Company: NIIC National Interstate Insurance Company.