Product & Experience Designer

Dartfrog; Raleigh (NC); On-site; USD 55,104,000 - 123,984,000; Part time

Job summary

Dartfrog seeks a designer to help make complex DartFrog products, workflows, and stories clear, coherent, and trustworthy. The role spans product and experience design, from learning from operators and customers to prototyping interfaces and strengthening the design system.

Near-term work is scoped as project-based or part-time contract, with potential for broader roles as demand matures. You’ll collaborate with users and engineers from discovery through implementation, translating technical

Qualifications

• A portfolio showing thoughtful product, UX, interaction, or visual systems work.
• Experience turning complex technical or operational workflows into understandable interfaces.
• Strong information architecture, interaction design, prototyping, and visual hierarchy skills.
• Ability to work directly with users and engineers from discovery through implementation.

Responsibilities

• Learn from operators and customers to map workflows and simplify information architecture.
• Prototype interfaces and strengthen the design system across Nexus, tools, and materials.
• Translate technical capabilities into useful product experiences for diverse audiences.
• Collaborate closely with engineering through implementation on scoped projects.

Skills

Portfolio

Info architecture

Prototyping

Cross-functional collab

Responsive design

Communication

Job description

About the Role

Help make complex DartFrog products, workflows, and stories feel clear, coherent, and trustworthy. This role spans product and experience design: learn from operators and customers, map workflows, simplify information architecture, prototype interfaces, strengthen the design system, and help translate technical capabilities into useful product experiences across Nexus, administrative tools, EUD operations, and selected public-facing materials. The work is not limited to polishing screens. We need someone willing to understand the system, challenge a confusing workflow, test ideas with users, and collaborate closely with engineering through implementation. Near-term work is expected to begin as scoped project-based or part-time contract work, with the possibility of a broader role as product demand and funding mature.

Requirements

• A portfolio showing thoughtful product, UX, interaction, or visual systems work
• Experience turning complex technical or operational workflows into understandable interfaces
• Strong information architecture, interaction design, prototyping, and visual hierarchy skills
• Ability to work directly with users and engineers from discovery through implementation
• Comfort designing for responsive web and constrained or high-consequence environments
• Clear communication, good judgment, and willingness to work hands-on in the product

Preferred Qualifications

Experience with design systems, accessibility, administrative or operations software, maps and geospatial interfaces, device management, hardware-adjacent workflows, public safety or government users, product writing, technical illustration, motion, brand systems, or front-end implementation. We do not expect one person to cover every specialty.

Paid, scoped design work on real product and operational problems. Direct collaboration with users, product leadership, and engineering. The opportunity to shape a consistent experience across software, devices, and public storytelling. Flexible work structure based on the engagement and project need. A possible path to a broader role as programs, funding, and demand mature.