Product Evaluation Operator I

KARL STORZ SE & Co. KG; Auburn, Northern (MA, KY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical / Dental / Vision and wellness

Vacation accrual and paid holidays

401(k) company match

HSA contributions

Tuition prepayment

Job summary

KARL STORZ North America is seeking a Product Evaluation Operator I in Auburn, MA, onsite. You will evaluate medical equipment, instruments, and software for disposition, perform SAP-based workflows, and ensure regulatory compliance before returning items to inventory or shipping.

The role emphasizes hands-on testing, strict adherence to procedures, and collaboration across teams to maintain safety and quality standards.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of experience using SAP, ERP, WMS, or similar inventory and transaction-based systems.
• Working knowledge of Microsoft Office Suite.
• Strong attention to detail and ability to follow detailed procedures, work instructions, and controlled processes.
• Ability to work independently while contributing effectively in a team environment.
• Strong communication skills and a proven history of dependable attendance and punctuality.
• Experience performing technical, inventory, logistics, warehouse, or manufacturing-related tasks.

Responsibilities

• Evaluate equipment, instruments, and software to determine appropriate disposition, including return to inventory, repair, replacement, downgrade, or scrap.
• Execute SAP transactions and maintain accurate documentation to support product evaluations and operational workflows.
• Perform hands-on testing, inspections, and assessments to verify product functionality and compliance with quality standards.
• Follow established KSRAPS-FCO processes to ensure consistent, compliant, and accurate product disposition decisions.
• Support continuous improvement initiatives, including LEAN activities, 6S practices, audits, visual management, and process enhancements.
• Participate in cross-training opportunities and support additional operational functions as assigned.
• Work collaboratively across teams while maintaining productivity, quality, and safety standards.

Job description

At KARL STORZ, we believe in not just creating jobs
but building careers. As a family-run company,
we understand the value of long-term relationships and
actively work on promoting them.
When YOU grow, we grow.

Get to know us and join our teamas

Product Evaluation Operator I

Job Function: Repair & Service

Location: Auburn, MA, US, 01501

Work Flexibility: Onsite (Office/ Production)

From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

As a Product Evaluation Operator I, you will play a critical role in ensuring the quality, safety, and performance of KARL STORZ products before they are returned to inventory, repaired, replaced, or shipped to customers. This position is responsible for evaluating medical equipment, instruments, and software using established procedures and SAP-based workflows to determine the appropriate product disposition. As the final quality checkpoint prior to shipment, you will help maintain regulatory compliance, support customer satisfaction, and protect the integrity of products used in clinical and non-clinical environments.

Schedule: Monday through Friday, 2:30 PM to 11:00 PM (on-site)

What You'll Do

• Evaluate equipment, instruments, and software to determine appropriate disposition, including return to inventory, repair, replacement, downgrade, or scrap.
• Execute SAP transactions and maintain accurate documentation to support product evaluations and operational workflows.
• Perform hands-on testing, inspections, and assessments to verify product functionality and compliance with quality standards.
• Follow established KSRAPS-FCO processes to ensure consistent, compliant, and accurate product disposition decisions.
• Support continuous improvement initiatives, including LEAN activities, 6S practices, audits, visual management, and process enhancements.
• Participate in cross-training opportunities and support additional operational functions as assigned.
• Work collaboratively across teams while maintaining productivity, quality, and safety standards.

What You Bring

• High school diploma or GED required.
• Minimum 1 year of experience using SAP, ERP, WMS, or similar inventory and transaction-based systems.
• Working knowledge of Microsoft Office Suite.
• Strong attention to detail and ability to follow detailed procedures, work instructions, and controlled processes.
• Ability to work independently while contributing effectively in a team environment.
• Strong communication skills and a proven history of dependable attendance and punctuality.
• Experience performing technical, inventory, logistics, warehouse, or manufacturing-related tasks.

Nice to Have

• Experience in a medical device, healthcare, or other regulated environment.
• 2+ years of experience in logistics, distribution, warehouse, or manufacturing operations.
• Experience with process documentation, quality systems, or compliance-related activities.
• Additional technical, logistics, or operations-related certifications or training.

What Will Make You Successful

• A strong commitment to quality, accuracy, and customer satisfaction.
• Sound judgment and confidence in making product disposition decisions using established procedures.
• Ability to identify issues, elevate concerns appropriately, and maintain compliance with quality standards.
• A continuous improvement mindset with enthusiasm for LEAN principles and operational excellence.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Dedication to safety, teamwork, and maintaining a professional work environment.

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.

#LI-AA1

MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Medical / Dental / Vision including a state-of-the-art wellness program and access to pet insurance, too!
• 3 weeks vacation accrual for full time roles,* paid holidays plus paid sick time too
• Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
• 401(k) retirement savings plan providing a match of 66.67% (4%) of the employee’s first 6% contribution (up to IRS limits)
• Section 125 Flexible Spending Accounts
• HSA Savings Accounts with company contribution
• Life, STD & LTD Insurance
• We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
• Fitness reimbursement of up to $200 annually
• And much more!
• * Field sales, internships, and roles that are regularly scheduled to work less than 30 hours per week are not eligible for vacation, except where required by law.
• Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program.
• KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.

KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as acondition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to askhow credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.