Product Engineer - Failure Analysis & Production Support

Method360 Talent Acquisition; Grapevine (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Method360 Talent Acquisition in Grapevine, Texas seeks a Product Engineer to provide first-level failure analysis on customer products and support production with repair and diagnostics.

You will investigate root causes, document analysis, and communicate solutions internally, contacting customers for quality escalations when required. The role requires hands-on hardware experience and strong problem-solving and communication skills.

Qualifications

• Excellent written and oral communication skills
• Strong analytical and statistical skills
• Hands-on experience in hardware assembly and disassembly on computing devices

Responsibilities

• Use knowledge of Windows, Android, CMD and Linux tools for repair and failure analysis
• Help set up repair line including tools and ESD grounding
• Identify optimum analytical approaches for problems
• Communicate with local and overseas teams via email and conference calls
• Prepare parts for second level failure analysis
• Other duties as assigned

Skills

Communication skills

Analytical skills

Statistical skills

Education

Associate’s Degree in engineering

3+ years of Failure Analysis experience

Job description

Method360 Talent Acquisition in Grapevine, Texas seeks a Product Engineer to provide first-level failure analysis on customer products and support production with repair and diagnostics.

You will investigate root causes, document analysis, and communicate solutions internally, contacting customers for quality escalations when required. The role requires hands-on hardware experience and strong problem-solving and communication skills.