Product Engineer - AI Email Apps (Remote)

SmartRecruiters, Inc.; San Francisco (CA); Remote; USD 150,000 - 185,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Savings plan

Paid time off

Job summary

Parallel Partners is seeking a Product Engineer for AI Email Applications. This highly technical, hands-on role requires deep AI/ML expertise and a drive to shape product behavior, evaluation, and user experience in a fully remote setting.

You will work closely with ML and engineering teams to define requirements, run experiments, and iterate quickly while balancing quality, speed, and cost in a zero-to-one environment.

Qualifications

• Artificial Intelligence (AI) and Machine Learning (ML) experience required.
• Strong computer science fundamentals and system design skills.
• Solid understanding of modern ML and how AI systems behave in production.
• Comfortable reading technical designs and architectures and engaging with engineers.
• Strong intuition for model limitations, evaluation, and failure modes.
• Hands-on experience with AI-powered products, especially LLM-based systems.
• Experience with model evaluation, experimentation, prompting, or AI system iteration.
• Ability to turn ambiguous problems into clear requirements, measurable outcomes, and executable plans.

Responsibilities

• Define end-to-end requirements for AI capabilities, including model and system behavior.
• Translate model capabilities, results, and constraints into product decisions.
• Make trade-offs across quality, latency, cost, reliability, safety, and UX.
• Collaborate with ML, backend, and client engineers on design, evaluation, and iteration.
• Define evaluation frameworks across offline metrics, online experiments, and human feedback.
• Establish quality bars and feedback loops for AI-powered experiences.
• Drive execution with clear specs, prioritization, and strong technical judgment.
• Identify failure modes and ensure AI systems recover gracefully.
• Own product quality end-to-end and ensure usefulness and user trust.
• Align AI capabilities with user needs and company priorities.
• Deliver AI features that are understandable, predictable, and trusted.

Skills

AI/ML experience

System design

CS fundamentals

Production ML systems

Experimentation

Requirements translation

Technical judgment

Ownership mindset

Collaboration with engineers

Prompting / evaluation

Job description

Parallel Partners is seeking a Product Engineer for AI Email Applications. This highly technical, hands-on role requires deep AI/ML expertise and a drive to shape product behavior, evaluation, and user experience in a fully remote setting.

You will work closely with ML and engineering teams to define requirements, run experiments, and iterate quickly while balancing quality, speed, and cost in a zero-to-one environment.