Product Engineer

Super Micro Computer, Inc.; San Jose (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

Supermicro in San Jose, CA is seeking a Product Engineer to join a team supporting high-visibility server accounts. The role requires familiarity with server hardware and the ability to work with internal teams with minimal supervision.

Responsibilities include building proof-of-concept systems for customer qualification, troubleshooting production and manufacturing issues, and managing BOMs and ECOs while coordinating with lab testing and sales. A strong collaboration mindset is essential.

Qualifications

• Bachelor degree in EE, CE or ME with at least 2 years in server products.
• Strong knowledge of server architecture and component ecosystem.
• Hands-on troubleshooting of server issues.
• Experience in configuring basic enterprise operating systems.
• Experience collaborating with sales/FAE teams is a plus.

Responsibilities

• Build proof-of-concept systems for customer qualification.
• Troubleshoot production/manufacturing system issues and assist RMA teams.
• Manage OEM BOMs and ECOs.
• Coordinate with labs to validate hardware and firmware releases.
• Learn new technologies and products proactively.
• Act as liaison between sales and customers.

Skills

Server architecture knowledge

Troubleshooting

Collaborative teamwork

Liaison with sales/FAE

Scripting languages

Education

Bachelor's degree in EE/CE/ME

Job description

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The server group is seeking a talented Product Engineer to be part of a growing team that manages some of the highest visibility accounts at Supermicro. The ideal PE candidate should have either relevant industry experience or are familiar with the server hardware industry, can hit the ground running from day 1, and most importantly be a team player. This individual should also be able to perform their day-to-day duties with minimal supervision and help support internal teams with product or process issues.

This position will be based in our headquarters located in San Jose, CA.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Work with product managers and account teams to build proof-of-concept systems for customer qualification
• Troubleshoot system issues in production/manufacturing and assist RMA repair teams with subject matter expertise
• Manage OEM system bill-of-materials and ECO’s
• Work with internal and external lab to validate new hardware and firmware releases
• Proactively engage in learning and researching new technologies and products
• Work with sales and customers to provide support, acting as the liaison between internal departments

Qualifications:

• Bachelor degree in EE,CE,ME with minimum of 2 years system engineering experiences in server products is strongly desirable, or equivalent industry experience is preferred
• Strong knowledge in server architecture and component ecosystem
• Hands on experience troubleshooting server issues
• Experiences in configuring basic enterprise level OS
• Experiences in scripting languages is a plus
• Experiences in working with sales / FAE account teams in a collaborative setting is a plus

Salary Range

$100,000 - $120,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.