Product Education & Guest Experience Lead | Part-Time

Lululemon Athletica; Oak Brook (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

Lululemon Athletica in Oak Brook is hiring a Part Time Product Operations Educator to deliver world-class guest experiences and share top-quality product knowledge. You will help guests find the right gear and participate in in-store programs to support omnichannel options.

As a key member of our store team, you’ll move across the floor, engage with guests, restock shelves and ensure the store looks its best while upholding our inclusive, growth-focused culture.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate)

Job description

Lululemon Athletica in Oak Brook is hiring a Part Time Product Operations Educator to deliver world-class guest experiences and share top-quality product knowledge. You will help guests find the right gear and participate in in-store programs to support omnichannel options.

As a key member of our store team, you’ll move across the floor, engage with guests, restock shelves and ensure the store looks its best while upholding our inclusive, growth-focused culture.