Product Director, Client360 & Data AI Solutions

JPMorganChase; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Job summary

JPMorganChase is seeking a Product Director in Data, Digital & AI to lead end-to-end service life cycles, champion customer needs, and drive measurable business value across the Client360 platform. You will steer consumption services, align with cross-functional teams, and scale innovative offerings with resilience and stewardship.

You will guide discovery, market research, and backlog development, ensuring top-tier client experiences and regulatory compliance while delivering scalable,

Qualifications

• 8+ years delivering products, projects, or technology applications.
• Extensive knowledge of product development life cycle, technical design, and data analytics.
• Influence adoption of discovery, ideation, development and value management activities.
• Experience driving change and managing stakeholders across multiple functions.
• Knowledge of business process improvement, strategic planning and data analytics.
• Understanding of integration techniques, data governance, regulatory compliance, and risk management.
• Leading cross-functional teams and driving business innovation.
• Strong problem-solving and strategic thinking about initiatives and impact.
• Excellent communication to both technical and non-technical audiences.
• Experience with emerging technologies and CRM best practices.

Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads the full product lifecycle from planning to future development, managing risks and delivering features and reliability.
• Coaches the product team on best practices like market research, prototyping, and product delivery.
• Owns product performance and invests in enhancements to achieve objectives.
• Monitors market trends, conducts competitive analysis, and identifies differentiation opportunities.
• Develops a service strategy and vision delivering value to customers and business consumers.
• Manages discovery efforts and market research to uncover user solutions for the roadmap.
• Maintains a service backlog aligned with the strategic roadmap and value proposition.
• Builds framework and tracks metrics like cost, features, risk posture, and reliability.
• Manages delivery and optimization of consumption services for Client360 Transformation.
• Uses consumption services to deliver personalized client experiences and aid regulatory compliance.

Skills

Product lifecycle

Data analytics

Stakeholder management

Cross-functional leadership

Strategic thinking

Communication

Education

Advanced degree in Business/Data Science

Tools

CRM systems

Job description

JPMorganChase is seeking a Product Director in Data, Digital & AI to lead end-to-end service life cycles, champion customer needs, and drive measurable business value across the Client360 platform. You will steer consumption services, align with cross-functional teams, and scale innovative offerings with resilience and stewardship.

You will guide discovery, market research, and backlog development, ensuring top-tier client experiences and regulatory compliance while delivering scalable,