Product Designer, Trust & Safety

Meta

Annapolis (MD)

On-site

USD 250,000 - 312,000

Full time

13 days ago

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Job summary

Meta’s Instagram Trust & Safety Design team seeks a generalist systems thinker with a content design foundation to lead end-to-end product design leadership and bring a language-first sensibility to experiences where clarity, empathy, and precision define the user experience.

You will translate regulatory, policy, and safety requirements into intuitive, human-centered designs for teens, parents, and creators, while mentoring designers and shaping standards across Design, Product, Policy,

Qualifications

  • Bachelor's degree in Design, HCI, CS, or related field and 8+ years in product design
  • 8+ years building and shipping applications at company scale in ambiguous domain
  • Content design background with holistic product design (IxD + content + systems thinking)
  • Experience with mobile-first, consumer-social product design at scale
  • Experience operating at principal/staff-level leadership—setting direction, influencing cross-functionally, mentoring designers
  • Experience navigating ambiguity across design, product, policy, engineering, and legal functions to deliver cohesive outcomes

Responsibilities

  • Lead the design vision for trust and safety experiences across Instagram — setting strategic direction at the portfolio level
  • Design end-to-end product experiences for youth safety, parental controls, creator protections, and platform integrity
  • Translate complex regulatory, policy, and safety requirements into intuitive, human-centered experiences that work for teens, parents, and creators alike
  • Drive alignment and influence across Design, Product, Policy, Engineering, and Legal at senior leadership levels
  • Define and elevate the craft of content-informed product design — mentoring designers and establishing standards and best practices for how we communicate sensitive topics at scale
  • Navigate significant ambiguity and competing constraints to deliver cohesive, trustworthy experiences

Skills

Content design background
Mobile-first design
Leadership at principal/staff level
Cross-functional collaboration
Trust & Safety design
Policy/regulatory design

Education

Bachelor's degree in Design, HCI, CS, or related field

Job description

Summary:

Instagram's Trust & Safety Design team earns the trust of a global community of 2B+ people — with particular focus on teens, parents, and creators. This is design at the intersection of product, policy, and human behavior: you're shaping how safety feels across a platform used by 500 million+ teens globally, navigating an evolving regulatory landscape that makes the work both urgent and intellectually rich.We're looking for a generalist systems thinker with a content design foundation — someone who has evolved into end-to-end product design leadership and brings that language-first sensibility to experiences where clarity, empathy, and precision are the design.This work presents unique design challenges at Meta: policy and regulation aren't blockers — they're creative material. The work you ship here sets standards that ripple across the company.

Required Skills:

Product Designer, Trust & Safety Responsibilities:

  1. Lead the design vision for trust and safety experiences across Instagram — setting strategic direction at the portfolio level, not just individual features

  2. Design end-to-end product experiences for youth safety, parental controls, creator protections, and platform integrity — where clear, empathetic communication is the core UX

  3. Translate complex regulatory, policy, and safety requirements into intuitive, human-centered experiences that work for teens, parents, and creators alike

  4. Drive alignment and influence across Design, Product, Policy, Engineering, and Legal at senior leadership levels

  5. Define and elevate the craft of content-informed product design — mentoring designers and establishing standards and best practices for how we communicate sensitive topics at scale

  6. Navigate significant ambiguity and competing constraints to deliver cohesive, trustworthy experiences

Minimum Qualifications:

Minimum Qualifications:

  1. Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field and 8+ years of experience in product design or a related discipline

  2. 8+ years of experience building and shipping applications or software at company-level scale, leading the end-to-end experience within a large-scale, ambiguous domain

  3. Content design background with demonstrated evolution into holistic product design (IxD + content + systems thinking)

  4. Experience with mobile-first, consumer-social product design at scale

  5. Experience operating at principal/staff-level leadership — setting direction, influencing cross-functionally, and mentoring designers

  6. Experience navigating ambiguity across design, product, policy, engineering, and legal functions to deliver cohesive outcomes

Preferred Qualifications:

Preferred Qualifications:

  1. Ability to turn regulatory requirements into a human-centered, intuitive user experience

  2. Experience designing in Trust & Safety, well-being, or heavily regulated/policy-constrained spaces

  3. Strategic vision at the portfolio/program level

  4. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review)

  5. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

  6. Understanding of the creator ecosystem and the tools that help drive better outcomes

  7. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

  8. Experience designing for teens/youth or family safety contexts

  9. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

Public Compensation:

$250,000/year to $312,000/year + bonus + equity + benefits

Industry:

Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Accommodations:

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

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