Product Designer New Boston or Remote

AcuityMD, Inc.; Boston, Northern (MA, KY); Hybrid; USD 162,000 - 198,000; Full time

Job summary

AcuityMD, Inc. in Boston, MA is seeking a Product Designer to translate user research into compelling product experiences across data-rich SaaS solutions for healthcare providers.

You will collaborate with engineering, product, and data teams to design data visualization dashboards, workflows, and interfaces that help doctors and hospitals improve patient outcomes while reducing costs. This full-time, remote-friendly role requires a degree and several years of relevant experience.

Qualifications

• Experience conducting qualitative and quantitative user research (including user interviews, surveys, and usability testing) and synthesizing insights into product requirements (3 years)
• Experience collaborating with cross-functional teams (engineering, product management, data, and commercial teams) in an agile or iterative product development environment (4 years)
• Experience designing data-driven user experiences for B2B SaaS platforms, including workflow-based enterprise applications (3 years)
• Experience creating interactive data visualizations (tables, charts, graphs, dashboards) for analytical and operational use cases (3 years)
• Experience applying customer and platform data to inform UX and product design decisions, including user journey mapping and behavioural analysis (3 years)
• Experience translating research findings into product design specifications for engineering teams, including interaction design and visual system requirements (3 years)
• Experience designing software products that operate on sensitive data within highly regulated industries, with demonstrated understanding of complex operational workflows and compliance constraints (2 years)

Responsibilities

• Work with cross-functional teams to deliver customer experiences through data collection, analysis, and application to improve user experiences across the healthcare journey
• Conduct user research, surveys, and interviews to identify pain points, goals, and usability concerns
• Create interactive data visualizations and dashboards to illustrate patient interactions across doctors and treatments over time
• Provide data-driven insights to guide sales, deployment, and resource planning for hospitals and medical facilities
• Develop robust data products within a B2B SaaS framework for medical devices and healthcare providers

Skills

User research

Cross-functional collaboration

Data-driven UX

Data visualizations

User journey mapping

Design specs for eng

Compliance with regulations

Education

Bachelor’s degree or foreign equivalent in CS/CE or related field

Job description

AcuityMD, Inc seeks Product Designer in Boston, MA

Job Duties: Work with cross-functional teams to deliver excellent customer experiences through the
collection, analysis, and application of key customer data points to understand, question, and
improve user experiences. Conduct user research, surveys, and interviews to obtain key data points regarding customer pain points, goals, objectives, and usability concerns throughout their journey with the healthcare system. Utilize findings to propose targeted solutions to influence the Engineering team’s design of new products with customized visuals and interactions to improve user experience. Create interactive data visualization tables, charts, graphs, and dashboards that clearly illustrate how patients interact with multiple doctors and treatments over time, enabling sales representatives to identify which doctors are seeing patients with relevant conditions to prioritize outreach, meet sales goals, and improve patient outcomes and hospital cost efficiencies. Provide strategic, data-driven insights identifying how hospital catchment zones and health systems are most likely to benefit from Acuity products, enabling the sales organization to ensure the efficient deployment and logistical management of resources to hospitals and medical facilities to improve patient care and cost savings. Create robust data products within a Business-to-Business (B2B) SaaS framework that empowers commercial organizations within medical device companies to efficiently target appropriate healthcare providers and drive the innovative design and adoption of customized medical devices and technologies to market. Full-time telecommuting permitted from anywhere within the U.S.

Minimum Requirements: Bachelor’s degree, or foreign equivalent, in Computer Science, Computer Engineering, or a closely related field plus 5 years of progressively responsible experience in the job offered or a related occupation.

Special Skill Requirements

1. Experience conducting qualitative and quantitative user research (including user interviews,
   surveys, and usability testing) and synthesizing insights into product requirements (3 years)
2. Experience collaborating with cross-functional teams (engineering, product management,
   data, and commercial teams) in an agile or iterative product development environment (4 years)
3. Experience designing data-driven user experiences for B2B SaaS platforms, including workflow-based enterprise applications (3 years)
4. Experience creating interactive data visualizations (tables, charts, graphs, dashboards) for analytical and operational use cases (3 years)
5. Experience applying customer and platform data to inform UX and product design decisions, including user journey mapping and behavioural analysis (3 years)
6. Experience translating research findings into product design specifications for engineering teams, including interaction design and visual system requirements (3 years)
7. Experience designing software products that operate on sensitive data within highly regulated industries, with demonstrated understanding of complex operational workflows and compliance constraints (2 years)

EOE, including disability/vets.
Salary: $161,803.00-198,000.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.
Must be legally authorized to work in the U.S. without sponsorship.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in AcuityMD’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.