Product Designer (Growth)

Greenhouse Software, Inc.; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

20 vacation days

10 sick days

Public holidays

Medical insurance

Remote work option

Professional education budget

Language learning budget

Wellness budget

Job summary

Greenhouse Software, Inc. is seeking a Product Designer to craft end-to-end experiences for our global FinTech product within the Core & Growth direction.

You will collaborate in a cross-functional tribe with a PM, analyst, and developers to shape onboarding, security, dashboards, and partner tools across web and mobile. You will own qualitative research, translate insights into design solutions, and ensure consistency with our design system while delivering measurable outcomes for users and the

Qualifications

• 5+ years of experience as a Product Designer in product companies, with shipped features.
• Portfolio with end-to-end product case studies from last 1–2 years.
• Strong qualitative user research experience with interviews and usability tests.
• Experience designing complex multi-step flows and logic-heavy interfaces.
• Experience with onboarding, security, admin panels, or B2B dashboards.
• Ability to work with product managers and analysts, using quantitative insights.
• Strong interaction design and information architecture skills.
• Solid visual design skills and attention to detail.
• Understanding of design systems and working within their rules.
• Proficient in Figma (auto layout, variants, prototyping).
• Experience designing for web and mobile, multi-language/multi-region.
• Ability to present design decisions to stakeholders.
• Experience using AI-powered design tools (Figma AI, Claude).
• Proficient English (B2 level).

Responsibilities

• Own end-to-end design of features within your tribe, from framing to release.
• Collaborate in a cross-functional tribe with a PM, analyst, and developers.
• Design flows such as onboarding, authentication, admin areas, dashboards.
• Plan and conduct qualitative user research and synthesize findings into design hypotheses.
• Use quantitative insights to guide where to investigate and explain the 'why'.
• Build user flows, journeys, and interactive prototypes.
• Design within the design system with components and tokens.
• Design for web and mobile (iOS and Android).
• Adapt designs for multiple regions and languages.
• Document design decisions and prepare hand-off to developers.

Skills

Product design

User research

Interaction design

Information architecture

Figma

Prototyping

Multi-language design

Stakeholder communication

Quantitative insights

Tools

Maze

Lookback

UserTesting

Clarity

Hotjar

Figma AI plugins

Job description

We are looking for a Product Designer who combines strong product thinking, interaction design, and hands-on user research to design end-to-end experiences for our global FinTech product. You will join our Core & Growth direction and work inside a cross-functional tribe alongside a product manager, a product analyst, and developers, where design directly shapes how people start using our product, stay safe, and grow with it.

In this role, you will own features from problem framing to release and post-release iteration. Product analysts own quantitative data, and you will own the qualitative side: talking to users, testing solutions, and understanding why people behave the way they do. You will translate these insights into clear, well-crafted solutions across web and mobile, design within the rules of our design system, and deliver measurable results for both the people who use our product and the company.

Responsibilities

• Own the end-to-end design of features within your tribe, from problem framing and discovery to shipped solution and post-release iteration
• Work as a full member of a cross-functional tribe with a product manager, product analyst, and developers, taking part in discovery, planning, and prioritization
• Design complex product flows and interfaces such as registration and onboarding, authentication and security settings, admin areas, and partner dashboards
• Plan and conduct qualitative user research, including user interviews, usability testing, session recording analysis, and heatmap reviews, and synthesize findings into design hypotheses
• Use quantitative insights from the product analyst (funnels, drop-off points, A/B test results) to decide where to investigate, and bring the qualitative "why" behind the numbers
• Build user flow maps, user journey maps, and interactive prototypes to explore, test, and communicate solutions
• Design within the rules of the product design system, using its components, tokens, and patterns correctly (the system itself is maintained by a dedicated Design System Designer)
• Design for web and mobile (iOS and Android), ensuring consistency and responsiveness across platforms
• Adapt designs for multiple regions and languages, ensuring layouts and content work effectively across different markets and locales
• Document design decisions, prepare clear hand-off for developers, and review implementation quality

Requirements

• 5+ years of experience as a Product Designer in product companies, with features you designed shipped to real users
• Portfolio with recent (last 1 to 2 years) end-to-end product cases showing the full process: problem, research, hypotheses, solution, and outcome
• Solid hands-on experience in qualitative user research: planning and running user interviews and usability tests, analyzing session recordings and heatmaps, and synthesizing findings into actionable design hypotheses, using tools such as Maze, Lookback, UserTesting, Clarity, Hotjar, or similar
• Hands-on experience designing complex, multi-step flows and logic-heavy interfaces (onboarding, authentication, settings, dashboards, or similar)
• Proven experience in at least one of these areas: onboarding and activation flows with measurable impact, security and authentication UX (two-factor authentication, passkeys, device and session management), admin panels and internal tools or B2B dashboards, partner, affiliate, or referral programs and portals
• Experience working closely with product managers and product analysts, and using quantitative insights (funnels, A/B test results) as input for design decisions
• Strong interaction design and information architecture skills, with the ability to make complex things simple and clear
• Solid visual design skills (typography, layout, hierarchy, composition) and attention to detail
• Clear understanding of how design systems work (components, variants, tokens, guidelines) and the discipline to design within their rules
• Advanced proficiency in Figma (auto layout, variants, variables, prototyping)
• Proficiency in building user flow maps, user journey maps, and interactive prototypes
• Experience designing for both web and mobile
• Experience designing for multi-language and multi-regional products
• Ability to present design decisions to product, engineering, and business stakeholders
• Experience using AI-powered tools (Figma AI plugins, Claude, or similar) in your design workflow
• Proficient English skills (B2 level) both written and spoken

Will be a plus

• Experience working with FinTech products (trading, crypto, banking, payments)
• Experience in more than one of the areas listed in the requirements (for example both onboarding and security, or admin tools and partner portals)
• Experience creating microinteractions and lightweight UI animations (Lottie, After Effects, Rive, or similar tools)ʼ

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)