Product Designer - AI-Driven Retirement Experience

Gusto; Denver (CO); Hybrid; USD 146,000 - 183,000; Full time

Benefits offered by this job

Equity (RSUs)

Job summary

Gusto is hiring a Product Designer to partner with Product, Engineering, Data, and Research to shape strategy and deliver a cohesive retirement experience for employers and employees. You’ll co-own priorities, success metrics, and drive alignment across Retirement and Payroll, Benefits, and Support/Ops.

We seek at least 8+ years in product design with a track record of end‑to‑end shipped work, strong craft in interaction, IA, and visual design, plus experience in regulated/high‑trust domains.

Qualifications

• 8+ years in product design, with a portfolio showing end-to-end shipped work.
• High bar for craft across interaction design, information architecture, and visual design.
• Bonus: Experience in regulated/high-trust domains (fintech, taxes, insurance, healthcare, benefits/retirement)

Responsibilities

• Strategic Vision & Partnership: Partner with Product Management to define the customer problems to solve, the strategy to solve them, and the measurable outcomes that matter—across activation, engagement, and retention.
• Data and research informed iteration: Collaborate with Data and Research to understand funnel drop-offs, behavior over time, retention drivers as well as define success metrics and iterate based on what you learn.
• Design Leadership & Ownership: Drive the full design process for shipped experiences—scoping and sequencing work, prototyping, testing, and delivering MVP → iteration → longer-term improvements.
• Trust + compliance design: Translate regulatory/tax-driven requirements into clear flows, content, and UI patterns that build trust without overwhelming customers.
• Communication & Storytelling: Craft compelling product narratives that align cross-functional stakeholders around the problem, strategic options, and tradeoffs, clearly explaining the reasoning behind design decisions and outcomes.
• Elevating Craft & Mentorship: Provide thoughtful critique and mentorship to design peers; raise the quality bar across the organization. Be an innovation driver with using and designing for AI.
• System Advocacy & Evolution: Champion the design system and contribute patterns/components that improve cohesion and quality.
• AI-Accelerated Prototyping & Learning: Use AI to move quickly from concept to customer-tested artifact — building clickable, high-fidelity prototypes that generate real signal faster than traditional methods allow. Bring a clear point of view on where AI enhances the customer experience, not just your workflow, and help raise the team's fluency through your example.

Skills

Product design

Job description

Gusto is hiring a Product Designer to partner with Product, Engineering, Data, and Research to shape strategy and deliver a cohesive retirement experience for employers and employees. You’ll co-own priorities, success metrics, and drive alignment across Retirement and Payroll, Benefits, and Support/Ops.

We seek at least 8+ years in product design with a track record of end‑to‑end shipped work, strong craft in interaction, IA, and visual design, plus experience in regulated/high‑trust domains.