Product Designer

Vimo; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

Vimo is seeking a senior UX/product designer to own end-to-end experiences across web and mobile, crafting high-fidelity interfaces and AI-driven flows. You will turn briefs into interactive demos quickly and independently, using AI tools to accelerate design, prototyping, and validation.

You will synthesize data and user feedback into design directions, evolve our design system, and collaborate with product, engineering, QA, data science, and business teams to deliver accessible, human-centered

Qualifications

• Demonstrated ability to solve complex UX problems with thoughtful interaction and visual design.
• 5+ years of professional UX/product design experience in software or information design.
• Strong craft in interaction and visual design with clear judgment.
• Self-directed and able to work with stakeholders independently.
• Hands-on experience with design systems and component libraries.
• Knowledge of semantic HTML/CSS and responsive design; translate specs to front-end guidance.
• Collaborative, inclusive communication across distributed teams.
• Proficiency with Figma and Adobe Creative Cloud.

Responsibilities

• Own end-to-end experiences from framing to high-fidelity, production-ready designs.
• Prototype fast with AI-enabled workflows, turning ideas into demos quickly.
• Design AI product experiences: conversational flows, prompts, loading states, and fallbacks.
• Use analytics and user feedback to inform design decisions and validate AI output.
• Evolve design systems, tokens, and UI kits toward design-to-code workflows.
• Collaborate with product, engineering, QA, data science, and business stakeholders.
• Champion accessibility and usability to WCAG standards.

Skills

Portfolio

UX design

Figma

Design systems

HTML/CSS

Collaboration

AI in design

Education

Bachelor's degree in design

Tools

Figma

Adobe CC

Job description

What started as the “Expedia of health insurance” has evolved into a market-leading SaaS company reimagining how governments deliver healthcare and safety-net programs. Our proven SaaS platform for State-based Exchanges and our AI solutions power eligibility, enrollment, and benefit delivery across health insurance, childcare, case management, and more. We’re on a mission to make public services simple, accessible, and human-centered, helping states reach more people, faster.

We hire designers for craft and judgment first. AI is how we work, a creative multiplier we expect you to use fluently, but a sharp eye for design, genuine creativity, and a collaborative, inclusive approach to problem-solving are the foundation. Learn more at Vimo.com

What You’ll Do:

You’ll own end-to-end experiences, from problem framing to tested, high-fidelity, production-ready design, using an AI-accelerated workflow that moves faster than a traditional process allows. A core part of the role is turning ideas into working demos quickly and independently: you’ll take a short briefing, roughly a few hours of direction a week, and carry the work forward on your own. Specifically, you will:

• Solve real design problems. Frame ambiguous problems, explore directions, and produce wireframes, prototypes, and polished interfaces for web and mobile UI, owning the critical judgment that decides what ships.
• Design the AI product experience itself. Craft UX patterns for AI-driven features: conversational and agentic flows, prompt and input design, streaming and loading states, confidence and citation display, human-in-the-loop review, error recovery, and graceful fallbacks across our eligibility, enrollment, and case-management products.
• Prototype fast, with AI in the loop. Independently stand up interactive, code-backed prototypes and demos using prompt-driven and generative tools (e.g., Figma, Figma Make, Claude, ChatGPT) and AI codegen, so stakeholders test real behavior rather than static mockups, and do it on a fast cadence.
• Turn data and research into decisions. Use AI to help synthesize analytics, research data, and user feedback into insights, then translate those insights into design direction, validating AI output against the source.
• Evolve the design system. Maintain and extend shared patterns, tokens, and UI kits, and help move us toward a design-to-code workflow (e.g., connecting components to code via Figma Code Connect).
• Collaborate across disciplines. Partner with product, engineering, QA, data science, and business stakeholders to deliver effective solutions together.
• Champion accessibility and usability. Advocate inclusive design to the latest WCAG standards and hold AI-assisted output to the same bar.

What You’ll Bring

Essential: this is what we hire on

• A strong portfolio showing complex problems solved through interaction design, visual design, and solid UI prototyping, with your thinking and judgment visible, not just the output.
• 5+ years of professional UX/product design experience in software/information design.
• A good eye and genuine craft: strong interaction and visual design judgment, and the ability to tell good work from generic work.
• Highly self-directed. You can work independently with business stakeholders and product managers, bring a UX point of view to the problems, find solutions, articulate decisions, and deliver strong work with minimal need for oversight.
• Hands-on experience with design systems and component libraries.
• Solid understanding of semantic HTML/CSS and mobile responsiveness, and the ability to translate Figma specs into front-end guidance.
• A collaborative, inclusive approach: you communicate clearly, articulate and defend design decisions, invite other voices, and work well across distributed teams and time zones.
• Fluency with Figma and Adobe Creative Cloud.

How we work: AI fluency we expect (specific tools are learnable)

You don’t need every tool below, but you should be comfortable working this way and able to show how your judgment shaped the result.

• Practical use of AI in design work. You use generative UI / codegen tools (e.g., Figma Make, v0.dev, Lovable, or similar) in real projects and can point to what you produced and the judgment you applied to it.
• Strong prompting judgment with LLMs (Claude, ChatGPT, Gemini): you decompose a design problem into effective prompts, iterate toward a usable result, and recognize when the output is wrong, generic, biased, or inaccessible.
• A responsible mindset about AI: you review generated work for bias, privacy, and accessibility, which matters in government and safety-net contexts.

Preferred

• Connecting a design system to AI codegen via Figma Code Connect, or building agents for design workflows.
• Enough AI-feature literacy to collaborate credibly with engineers: model APIs, RAG, agents, MCP/tool use, evals, plus awareness of emerging AI UX guidelines.
• Mobile app design and hands-on moderated/unmoderated user testing (including AI-assisted platforms).
• Experience in regulated, high-stakes, or accessibility-critical domains; degree in Design, HCI, Arts, or a related field (or equivalent practical experience).

Our Values

• Purpose with fun: work hard on problems that matter, and enjoy the process.
• Collaborative spirit: we roll up our sleeves and get it done together.
• Respect for all voices: ideas are valued, people are respected, and everyone has a seat at the table.
• Community mindset: beyond a company, we’re building a supportive network of colleagues and friends.