Product Designer

hackajob

New York (NY)

Hybrid

USD 90,000 - 165,000

Full time

14 days+
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Benefits offered by this job

Competitive base salaries
Bonus incentives
20+ weeks paid parental leave
Flexible working model
Career development opportunities

Job summary

A leading company is seeking a Product Designer to create user-centered experiences and interfaces, joining a dynamic team at American Express. This role focuses on improving customer interactions through design, leveraging tools like Figma, and mentoring junior designers. Competitive compensation and holistic benefits offered.

Qualifications

  • At least 3 years of hands-on experience in product design.
  • Expert knowledge of Figma.
  • Understanding of user-centered design methodologies.

Responsibilities

  • Creates user-centered experiences for products and solutions.
  • Develops design specifications for user interfaces.
  • Analyzes user research to improve customer experiences.

Skills

Accessibility Design
Customer Journey Mapping
Design Thinking
Product Strategy
Prototyping
Requirements Gathering
Wireframing

Education

Hands-on experience in product design

Tools

Figma

Job description

6 days ago Be among the first 25 applicants

This range is provided by hackajob. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $165,000.00/yr

hackajob is collaborating with American Express to connect them with exceptional tech professionals for this role.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Role Description

  • Creates user-centered experiences and interfaces for products and solutions which improves end-to-end user journeys.
  • Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products.
  • Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for demonstrations and user testing.
  • Produces high-fidelity designs for implementation by development teams.
  • Analyzes user research, business insights and other data to continuously improve customer experiences.
  • Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements.
  • Creates and maintains UI/UX resources such as content templates, samples and guidelines, to streamline the design process for designers and developers.

Key Responsibilities

  • Identifies the right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications
  • Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data
  • Presents design decisions to peers, partners and design leadership.
  • Actively improves design process and workflow for themselves and team. Contributes to design systems and UX patterns.
  • Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them
  • Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates
  • Mentors junior designers and peers
  • Leverages design tools to efficiently deliver artifacts and drive collaboration with cross-functional partners

Qualifications

  • Has at least 3 years of hands-on experience in or with a product design organization
  • Has expert knowledge of Figma
  • Demonstrates a deep understanding of user-centered design methodologies, research and processes
  • Shares solutions and strategy to problem-solving initiatives in an engaging way
  • Is a proactive and energetic communicator, with an attention to detail

Skills

  • Accessibility Design
  • Customer Journey Mapping
  • Design Thinking
  • Product Strategy
  • Prototyping
  • Requirements Gathering
  • Wireframing

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Benefits

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Design, Art/Creative, and Information Technology
  • Industries
    Software Development

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