Product Designer

Golden Technology; Cincinnati (OH); On-site; USD 90,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic individual to enhance in-store experiences through collaboration and innovative problem-solving. This role focuses on improving checkout processes and streamlining workflows by working closely with cross-functional teams. You'll be responsible for identifying pain points, conducting user research, and facilitating workshops to align stakeholders on a shared vision. If you are passionate about process design and have a knack for building strong relationships, this opportunity offers a chance to make a significant impact in the retail sector.

Qualifications

• Strong problem solver with a passion for improving retail workflows.
• Experience in facilitating workshops and driving collaboration.
• Skilled at documenting insights and making store operations more efficient
• Confident facilitator—leading workshops and collaborative sessions
• Strong relationship-builder, driving cross-functional collaboration
• Experience with payment systems
• Knowledge of analytics & UX success metrics
• Living near a Kroger store for real-world insights

Responsibilities

• Identify and prioritize pain points for customers and store associates.
• Conduct user research and facilitate design workshops.
• Facilitate design workshops to align stakeholders on a shared vision

Skills

Problem Solving

Process Design

Cross-Functional Collaboration

Facilitation

Payment Systems

Analytics & UX Success Metrics

Analytics & UX metrics

Local knowledge of Kroger store

Job description

Join our team and help shape the future of in-store experiences at Kroger! This role is all about collaboration—working closely with product managers, engineers, designers, and retail operations teams to enhance checkout experiences and streamline store processes.

Who we're looking for:

1. Action-oriented problem solver—trust your instincts and make data-driven decisions
2. Passionate about process design and improving retail workflows
3. Skilled at documenting insights and making store operations more efficient
4. Confident facilitator—leading workshops and collaborative sessions
5. Strong relationship-builder, driving cross-functional collaboration
6. Experience with payment systems
7. Knowledge of analytics & UX success metrics
8. Living near a Kroger store for real-world insights

What you'll do:

1. Identify & prioritize pain points for both customers & store associates
2. Conduct user research—visit stores, interact with users, and refine solutions
3. Facilitate design workshops to align stakeholders on a shared vision

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting