Product Design Lead

Ustwo Fampany Limited; New York (NY); Hybrid; USD 145,000 - 175,000; Full time

Job summary

An established industry player is seeking a skilled Product Design Lead to shape complex tools and platforms. This role emphasizes user-centric design and involves significant client interaction, requiring strong communication skills. You will lead a talented team to craft innovative solutions while navigating both strategic and detailed aspects of design. With a hybrid work model, you can balance studio and remote work, ensuring flexibility while contributing to impactful projects. Join a collaborative environment where your insights and creativity will drive value for clients and enhance user experiences.

Benefits

Fully paid Medical, Vision, and Dental coverage

401k with up to 5% company matching

20 Days PTO

Up to 15 additional closed days per year

Transit and Health FSA programs

Citibike membership

One Medical and Talkspace Memberships

16 weeks of paid parental leave

Annual Growth & Development Budget

Monthly Wellness & Cell Phone Contributions

Qualifications

• Experience in user research and design for complex tools.
• Ability to communicate effectively with clients and teams.

Responsibilities

• Lead design processes and champion user-centric decision making.
• Collaborate with teams to create innovative design solutions.

Skills

User Research

Communication Skills

Qualitative Research

Quantitative Research

User-Centric Design

Strategic Thinking

Prototyping

Collaboration

Job description

We're seeking an experienced Product Design Lead designing complex tools and platforms. You champion the user’s voice and are confident in mapping and optimizing end-to-end journeys through a complex ecosystem of products. You value user research and have a tool kit of research methods and techniques to uncover insights and test design concepts/prototypes. This project will involve a high level of client stakeholder interaction, so clear communication skills are critical.

You’ll be acting as a discipline lead within the project, working alongside a collaborative and talented team to design out a new platform across native and mobile platforms.

Requirements

• Able to communicate with and understand clients’ business goals, and technical limitations, working within those constraints to unpack the challenge and explore innovative solutions for users and drive value for clients
• Skilled in identifying and prioritizing the right problems to solve and alignments across teams and clients
• Adept in both qualitative and quantitative research methods to fill knowledge gaps, quickly translate insights, unearth opportunities, and translate complex requirements into tangible design artifacts.
• Ability to craft designs that are grounded in user-centric decision making including experience journeys and end-to-end flows.
• Capable of high-level strategic thinking and conceptual exploration across the product ecosystem, while also detail-oriented enough to be able to get into the weeds of the designs and able to guide your team accordingly.
• Skilled in crafting compelling interaction models and design solutions through visual expression, design, and prototyping
• Experienced in leading design within cross-functional teams and able to distill complex information into actionable steps for the team.

Location

This role is based in our Brooklyn studio at 20 Jay Street. We have a hybrid policy: you're required to be in the studio on Tuesdays and Wednesdays, and you can choose between studio or remote work for the rest of the week. Able to travel, from time to time.

Why we’re excited about you

• As a skilled storyteller and proactive communicator, you effectively convey every phase of your design process and tailor your communication to suit different audiences.
• You thrive in a collaborative working style. You’re skilled in facilitating workshops and design reviews with clients and team members and ensure everyone's perspectives are heard and incorporated.
• You enjoy working through ambiguity and are able to adapt and guide your team through any difficult or changing client needs.

The base salary range for this full-time role is between $145,000 to $175,000. Actual salary amount within this range will be dependent on the candidate's experience, skillset, market knowledge, and salaries of current employees in similar roles. We benchmark our salaries regularly against competitive market data so these ranges will be subject to change.

Full-time employees also qualify for ustwo's Profit Share Scheme, in which the studio group shares up to one-third of operating profits with all employees, subject to hitting certain safety thresholds and targets.

Additionally, all full-time employees are eligible for the following benefits:

• Fully paid Medical, Vision, and Dental coverage
• 401k with up to 5% company matching
• 20 Days PTO
• Up to 15 additional closed days per year, including the last week of the year
• Transit and Health FSA programs
• Citibike membership
• One Medical and Talkspace Memberships
• 16 weeks of paid parental leave
• Annual Growth & Development Budget
• Monthly Wellness & Cell Phone Contributions

This is a full-time/40-hour a week permanent role. Please provide a link to your online portfolio as well as any released products or experiences you have contributed to.

Interested but think your experience doesn’t perfectly align with this job description? That’s ok. Research shows underrepresented groups in particular are less inclined to apply for jobs where they don’t meet 100% of the requirements listed. We’d still love to hear from you if you feel passionate about this role! We are committed to creating an inclusive environment for our colleagues, clients, community, and the users of our products. We don’t have all the answers, but we’re on a journey, and we are learning together

ustwo combines expertise in product and service development, ventures and gaming to make a meaningful impact on the challenges companies and individuals face in contemporary culture.

Over the years, we have been carving out a reputation in the space between digital product development and new experience design.

Our deep product development knowledge, our design heritage and our leadership at the edges of technology and culture, means we are capable of providing fresh creative and strategic direction on genuinely new experiences, as well as deep technical expertise on implementation - never disconnecting strategy from implementation.

This combination of capabilities is rare and valuable, particularly in a market that’s seeing ever-increasing convergence of entertainment, gaming, content, commerce, and platforms.

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