Product Design Intern

Crew; New York (NY); On-site; USD 20,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Office meals

Wellness benefits

Commuter benefits

Relocation assistance

Learning stipend

Rent stipend

Tech equipment

Unlimited token budget

Job summary

Rilla is on the forefront of bringing AI to the physical world. You will evolve our core product while spearheading new verticals across desktop and mobile platforms, tackling ambiguous challenges with customers from day one.

As one of three designers, you’ll help define Rilla’s design culture and collaboration practices. This internship focuses on designing and shipping beautiful UI, with a strong emphasis on customer empathy and fast, high-quality delivery.

Qualifications

• Designing and shipping beautiful UI.
• Embrace a customer-centric approach and engage with users.
• Champion quality and craftsmanship in every experience.
• Join an early stage team as one of the first designers.
• Thrive in a fast-paced environment with rapid delivery.

Responsibilities

• Lead design work from discovery through implementation.
• Collaborate with engineers and product to shape the UI.
• Onboard customers to prototypes and iterate based on feedback.

Skills

Design UI

Customer interaction

Fast learning

Collaboration

Willingness to learn

Tools

HTML

CSS

JavaScript

React

Tailwind

Job description

A Foundational Company

Rilla is on a mission to index the offline world. Today, we’ve built the leading sales coaching software for organizations doing sales offline. We have over 1000 customers, including The Home Depot, KKR, Neighborly, and PulteGroup, using our product to enable AI sales coaching across their organization. We’re an in office team in NYC with builders who operate like high speed reinforcement learners. We obsess over our customers, move at a high velocity, are not afraid of failure, and look to maximize our real-world impact. If you want to build the products and systems for how billions of conversations in the real world are captured and indexed, Rilla is the place to do it.

The Role

At Rilla, you’ll be at the forefront of bringing AI to the physical world. You will evolve our core product while spearheading new verticals across desktop and mobile platforms. You’ll tackle ambiguous, greenfield challenges as we expand into new workflows, users, and markets, working alongside customers from day one to uncover real-world problems.

There are no PMs here: you and your engineering peers will lead projects from discovery all the way through feature design and implementation. You’ll onboard customers to early prototypes, gather feedback, and iterate rapidly to build what truly matters.

As one of three designers, you’ll play a pivotal role in defining Rilla’s design culture and shaping how our teams collaborate. We’re looking for designers who are obsessive about quality, shipping speed, and impact. Designers who aspire to be founders or leaders in working with AI, especially for industries that are underserved. If you’re eager to learn, grow, and make a difference with the best peers in the industry, Rilla is the place for you.

What We Value

• An infinite learner. Someone who is relentless in their curiosity.

• A customer obsessive. Someone who deeply care about delighting customers and solving real pains, not vanity metrics.

• A winning attitude. You thrive with extreme accountability, learning as a team, and both giving and receiving rapid feedback.

• Extreme empathy. Our customers are not tech companies. They live and work in the real world. Empathy is critical to arriving at correct solutions.

• Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.

What We Require

• Demonstrate deep drive and genuine passion for your craft. This internship role will have a strong focus on designing and shipping beautiful UI.

• Embrace a customer-centric approach, eager to engage directly with users to ensure our solutions truly address their needs.

• Champion the quality and craftsmanship of every experience — prioritizing thoughtful design, intuitive interactions, and making learning and using our product both easy and delightful.

• Be energized by the opportunity to join an early stage team, helping to shape the product culture as one of the first designers at a high-growth startup.

• Thrive in a fast-paced environment where you ship product insanely fast so you can learn from customers.

• Nice to have:Experience with production-level coding in HTML, CSS, JavaScript, or front-end frameworks like React and Tailwind, and a willingness to continue learning.

Don’t Work Here

Please don't join if you're not excited about:

1. Building an AI product for an industry untouched by modern software

2. Constantly talking to and visiting customers in the field

3. Working ~60 hrs/week in person with some of the most ambitious people in NYC

4. Attempting to build a generational company, and the intensity required to do so

5. Pushing the boundaries in the overall visual and interactive experience of what traditional B2B SaaS software means. We approach our product with the mindset of a premium consumer platform, expecting the same level of craft, delight, and innovation in every aspect of design.

Benefits

• Medical, dental, and vision insurance

• Breakfast, lunch, dinner and snacks at the office

• Wellness / Gym Benefits

• Commuter benefits

• Relocation assistance

• Take what you need paid time off, not accrual based

• $1,000 stipend for learning and personal growth

• $1,500 a month rent stipend

• Tech equipment

• Unlimited token budget