Product Delivery Manager, Vice President - HR Data Products

J.P. Morgan; Columbus (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

Join a leading financial services firm as a Product Delivery Manager focused on enhancing HR Data Products. You will lead innovative processes to optimize product delivery, ensuring effective management of timelines, dependencies, and changes while fostering collaboration among teams. This role requires a deep understanding of delivery mechanisms and continuous improvement strategies in a dynamic environment.

Qualifications

• 5+ years in product delivery or a relevant domain.
• Strong track record in operational management and change readiness.
• Experience in HR Data and operations processes.

Responsibilities

• Lead product delivery processes including release management and performance reporting.
• Manage timelines, dependencies, and stakeholder communications.
• Conduct root cause analysis to improve user experience.

Skills

Operational Management

Change Management

Continuous Improvement

Project Management

Job description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in HR Data Products, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Partner with Global HR Operations and HR Data Product teams to drive process clarity, conduct probing inquiries to uncover critical issues, define problem statement and assess impacts.
• Conduct root cause analysis leveraging user data, synthesize data into coherent themes, and effectively communicate insights and improve user experience.
• Translate business requirements into technical specifications and proactively drive subsequent steps to advance project progress.
• Propose operating models and identify necessary change management requirements.
• Prepare impactful presentations and decks, utilizing storytelling techniques to convey complex information effectively and engage audiences.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
• Experience in product or platform-wide release management, in addition to deployment processes and strategies.
• Experience inHR Data /transactions (Personal, Job, Comp, Benefits) and HR Operations processes.

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Proficient knowledge ofOracle HCM systems and/or HR related systems/ applications