Product Delivery Manager - Identity & Access Management

JPMorgan Chase & Co.; Jersey City (NJ); Sur place; USD 110 000 - 140 000; Plein temps

Résumé du poste

JPMorgan Chase & Co. in Jersey City seeks a Product Delivery Manager to shape the delivery of Identity and Access Management solutions and enhance customer experiences.

You will lead end-to-end processes, coordinate with stakeholders, and drive efficient implementations in a fast-moving environment. You will manage change activities, monitoring timelines and dependencies while ensuring risk, controls, and regulatory requirements are met.

Qualifications

• 5+ years of experience in product delivery or a relevant domain area.
• Ability to execute operational management and change readiness activities.
• Strong understanding of delivery and track record of continuous improvement.
• Experience in product or platform-wide release management and deployment processes.

Responsabilités

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Connaissances

Product delivery

Change management

Stakeholder liaison

Process improvement

Release management

Description du poste

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Identity and Access Management, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics