Product Delivery Manager Agile Lead

Next Frontier Capital; Plano (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Product Delivery Manager/Agile Lead to guide multiple teams through Agile practices and ensure end-to-end delivery with strong governance.

The role emphasizes transformation, metrics, and collaboration with Product, Engineering, Design, Data, and Risk/Control partners to align priorities and deliver high-quality outcomes. Responsibilities include facilitating ceremonies, managing dependencies, and driving improvements in cycle time, quality, and team health

Qualifications

• Experience as a Scrum Master/Agile Lead in product & tech environments.
• Delivery management across multiple workstreams, dependencies, and stakeholder groups.
• Proven ability to influence, facilitate, and communicate effectively under governance.

Responsibilities

• Serve as Agile Lead/Scrum Master for multiple teams and facilitate ceremonies.
• Own end-to-end delivery planning and release readiness.
• Contribute to Agile transformation initiatives and improve maturity.
• Partner with Product Owners, Engineering, Design, Data, and Risk/Control to align priorities.
• Establish and maintain delivery metrics and provide leadership with insights.
• Identify bottlenecks and drive improvements to speed and quality.
• Coordinate cross-team dependencies and multi-workstream planning.
• Ensure governance artifacts and controls documentation are in place.

Skills

Agile leadership

Scrum Master

Delivery management

Influence without authority

Facilitation & communication

Tools

Jira

Confluence

Job description

Key Responsibilities

Agile leadership & coaching: Serve as an Agile Lead/Scrum Master for multiple teams—facilitate Agile ceremonies, coach teams and stakeholders on Agile principles, and reinforce healthy team norms.

Delivery execution: Own end-to-end delivery planning and execution—scope, milestones, capacity, dependencies, risks/issues, and release readiness.

Transformation enablement: Contribute to Agile transformation initiatives (ways of working, operating model changes, metrics, tooling), helping teams adopt consistent practices and improve maturity over time.

Stakeholder management: Partner with Product Owners/Managers, Engineering leads, Design, Data, Operations, and Risk/Control partners to align priorities, manage trade-offs, and ensure clear decision-making.

Metrics & transparency: Establish and maintain delivery/flow metrics (e.g., throughput, cycle time, predictability, quality signals), and produce clear status and insights for leadership.

Continuous improvement: Identify bottlenecks and systemic issues, lead retrospectives beyond the team level, and drive actionable improvements to increase speed and quality sustainably.

Cross-team coordination: Manage dependencies across teams and/or platforms; coordinate integrated planning and delivery across multiple workstreams where required.

Governance & controls (as applicable): Ensure delivery artifacts and routines support required governance, documentation, and control expectations.

Required Qualifications

Experience as a Scrum Master and/or Agile Lead, and strong understanding of Agile delivery practices (Scrum, Kanban, Lean fundamentals).

Proven delivery management experience in a product and technology environment (multiple workstreams, dependencies, and stakeholder groups).

Ability to influence without authority; strong facilitation, conflict resolution, and communication skills.

Demonstrated track record improving delivery outcomes (predictability, cycle time, quality, team health) using data and practical interventions.

Comfort working in a regulated / controlled environment with multiple stakeholders and governance touchpoints.

Strong organizational skills—can manage competing priorities, ambiguity, and shifting timelines.

Preferred Qualifications

Certifications: CSM/PSM, SAFe (SSM/SA/POPM), ICAgile (or equivalent).

Experience supporting Agile transformation at scale (multi-team, program, or portfolio level).

Familiarity with Agile tooling and reporting (e.g., Jira/Confluence) and practical metric design.

Experience with modern product delivery practices (discovery-to-delivery, OKRs, experiment-driven delivery).

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. The Product Delivery Manager will drive predictable, high-quality delivery outcomes while contributing to the broader Agile transformation. This role partners closely with Product, Technology, and cross-functional stakeholders to improve flow, increase transparency, and embed Agile practices at team and program levels. The ideal candidate can operate as an Agile Lead / Scrum Master when needed and is equally comfortable with delivery governance, dependency management, and continuous improvement.