Product Delivery Lead, Utilities SaaS & CX

Smart Energy Water; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Smart Energy Water in Charlotte, North Carolina is seeking a Product Delivery Manager to oversee enterprise SaaS implementation projects. The candidate will lead cross-functional teams to ensure successful project execution and manage client relationships. Ideal candidates should possess 8-10 years of experience in technical project management and a strong background in API-based integrations, alongside excellent communication skills. Smart Energy Water fosters a collaborative work environment that supports innovation and career growth.

Qualifications

• 8-10 years of experience in technical project or delivery management within a SaaS or enterprise software company.
• Proven success delivering API-based integrations in complex enterprise environments.
• Experience with offshore development and test resources is highly desirable.

Responsibilities

• Own delivery and execution of enterprise SaaS implementation projects.
• Lead cross-functional teams across client and internal stakeholders to ensure project success.
• Guide API and integration discussions with client IT teams and internal engineering.

Skills

Excellent communication

Stakeholder management

API-based integrations

Agile methodologies

Education

PMP, CSM, or similar certification

Tools

JIRA

Microsoft Project

Job description

Smart Energy Water in Charlotte, North Carolina is seeking a Product Delivery Manager to oversee enterprise SaaS implementation projects. The candidate will lead cross-functional teams to ensure successful project execution and manage client relationships. Ideal candidates should possess 8-10 years of experience in technical project management and a strong background in API-based integrations, alongside excellent communication skills. Smart Energy Water fosters a collaborative work environment that supports innovation and career growth.