Product Delivery Associate, Global Platform

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus is seeking a Product Delivery Associate within Global Customer Platform to drive product development and optimization.

You will leverage user research, metrics analysis, and cross-functional collaboration to shape new products and improve existing offerings. This role emphasizes delivering end-to-end value with strong focus on risk and controls, and close partnerships across lines of business.

Qualifications

• 2+ years of experience or equivalent in product management, project management, or a relevant domain area.
• Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area.
• Exposure to operational management and change readiness workstreams.

Responsibilities

• Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies.
• Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Documents blockers and impediments to aid with dependency management and resource availability.
• Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines.
• Work with AI based tools for SDLC
• Work in a firmwide critical application that needs interaction across lines of business

Skills

Product management

Project management

Change readiness

Operational management

Cross-functional collaboration

Tools

APIs

Kafka

SQL

Job description

JPMorgan Chase & Co. in Columbus is seeking a Product Delivery Associate within Global Customer Platform to drive product development and optimization.

You will leverage user research, metrics analysis, and cross-functional collaboration to shape new products and improve existing offerings. This role emphasizes delivering end-to-end value with strong focus on risk and controls, and close partnerships across lines of business.