Product Counsel

Care.com; Town of Texas (WI); On-site; USD 180,000 - 200,000; Full time

Benefits offered by this job

Health insurance

401K matching

Paid holidays

PTO

Job summary

Care.com is seeking a Product & Marketing Counsel to partner with Product and Marketing teams, guiding the development and operation of the consumer marketplace. You will draft and maintain ToS, privacy policies, and EULAs, while advising on product design, user flows, payments, and disclosures.

The ideal candidate has 7–9 years of legal practice, including product counsel experience, with strong writing and communication skills.

Qualifications

• J.D. from an accredited law school and active membership in at least one U.S. state bar.
• 7–9 years of legal practice, including at least 3 years advising as product counsel, preferably in-house at a tech company or consumer marketplace.
• Proven experience providing proactive product and marketing advice, including privacy guidance related to product features, data practices, advertising, and customer communications.
• Familiarity with legal issues affecting consumer-facing technology platforms, including consumer protection, Section 230, FCRA, platform safety, and consumer disputes.
• Strong ability to draft clear, consumer-facing Terms of Use, privacy notices, disclosures, policies, and practical guidance for business teams.
• A mindset focused on enabling the business through education and systems-thinking rather than just spotting risks.
• Ability to explain complex legal risks and practical recommendations clearly to cross-functional stakeholders and senior leaders with concise writing.

Responsibilities

• Product Counseling: Advise Product teams throughout the development lifecycle, including product design, user flows, payment systems, rate cards, onboarding flows, consumer protection, and launch readiness.
• Marketing Compliance: Advise on advertising and marketing campaigns, disclosures, consumer claims, and regulatory requirements; develop toolkits and decision trees for routine matters including AI and legal-tech use.
• Drafting & Governance: Draft and maintain ToS, Privacy Policies, and EULAs; review contracts for consumer products, marketing, and partnerships.

Skills

Legal expertise

Professional experience

Product, marketing & privacy

Consumer marketplace

Writing skills

Business enablement

Communication skills

Education

J.D. from an accredited law school

Job description

• Compensation: USD 180000 - USD 200000 - yearly

Company Description

Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we're applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you're all about using your talent for good, Care.com is the place for you.

Job Description

As Product & Marketing Counsel, you will serve as a strategic legal partner to our Product and Marketing teams, advising on the development and operation of our consumer marketplace. This role reports directly to the General Counsel and requires a practical, business-minded lawyer who can identify legal risks and build scalable compliance solutions for product and marketing initiatives.

The ideal candidate will help the legal function enable the business by providing clear, practical guidance and using legal technology and AI where appropriate. You will counsel teams on product, marketing, consumer protection, and privacy issues affecting our consumer-facing platform.

Key Responsibilities

Product Counseling: Advise Product teams throughout the development lifecycle, including on product design, user flows, payment systems, rate cards, onboarding flows, consumer protection, and launch readiness.

Marketing Compliance: Advise on advertising and marketing campaigns, promotional offers, disclosures, consumer claims, and related regulatory requirements. Assist with the development and maintenance of practical toolkits, playbooks, and decision trees that help Marketing teams handle routine compliance matters, including appropriate use of AI and legal-tech tools for copy review and claim verification.

Drafting & Governance: Draft and maintain Terms of Service (ToS), Privacy Policies, and EULAs for our consumer-facing products, ensuring they are legally sound and accessible. Review contracts related to consumer products, marketing, and strategic partnerships.

Qualifications

• Legal Expertise: J.D. from an accredited law school and active membership in at least one U.S. state bar.
• Professional Experience: 7-9 years of legal practice, including at least 3 years of experience advising as product counsel, preferably in-house at a technology company or consumer marketplace.
• Product, Marketing & Privacy Counseling: Proven experience providing proactive product and marketing advice, including privacy guidance related to product features, data practices, advertising, and customer communications.
• Consumer Marketplace Experience: Familiarity with legal issues affecting consumer-facing technology platforms, including consumer protection, Section 230, FCRA requirements, platform safety, and consumer disputes.
• Writing Skills: Strong ability to draft clear, consumer-facing Terms of Use, privacy notices, disclosures, policies, and practical guidance for business teams.
• Business Enablement: A mindset focused on "enabling" the business through education and systems-thinking rather than just spotting risks.
• Communication Skills: Ability to explain complex legal risks and practical recommendations clearly to cross-functional stakeholders and senior leaders with preference for ability to render concise advice in writing.

Preferred Skills & Experience

• Experience advising a gig-economy platform or other multi-sided consumer marketplace
• Demonstrative experience and judgment using AI tooling for legal work.

Additional Information

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products-from child and elder care to pet care and home care.

Salary Range: $175,000 - $200,000 + BonusThe base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).

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