Product Coordinator, Product Central

Qurate Retail Group; West Chester (Chester County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in West Chester, PA. This role is pivotal in preparing products for live social shopping experiences, ensuring quality and presentation are top-notch. The ideal candidate will have a strong background in warehouse operations and inventory management, with the ability to lift and operate various equipment. If you thrive in a fast-paced environment and enjoy being part of a collaborative team, this opportunity offers a chance to grow professionally while contributing to an innovative shopping experience. Join a company that values inclusion and offers comprehensive benefits from day one.

Benefits

Health Care Benefits

401(k)

Paid Time Off

Tuition Reimbursement

Employee Assistance Program

Parental Leave

Paid Volunteer Hours

Company Discounts

Qualifications

• 3+ years of warehouse or retail experience with power equipment.
• Ability to lift up to 50 lbs and operate warehouse machinery.

Responsibilities

• Research and prepare products for live shows based on programming schedules.
• Ensure product quality and readiness for presentation.

Skills

Warehouse Operations

Inventory Management Systems

Product Presentation Skills

Communication Skills

Problem Solving

Education

High School Diploma

Tools

PCMS

RETEK

MOVE

IBM

Excel

Warehouse Equipment

Job description

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.The Opportunity

Under the direction of the Area Manager, you will research, pick, locate and prepare products for Commerce platforms. Product presentation skills are necessary as this position is important to the selling strategy/presentation of our products. You will often be one of the last people to have hands and eyes on products before they are live on TV! You will work onsite in our Studio Park location in West Chester, PA.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Read and interpret Show Programming Schedule and Broadcast PALs/Flow Sheets and other demand sources to determine product needed for Commerce teams. Adjust sample mix based on buyer notes and show notes.
2. Use company appropriate system to identify locations for items needed according to Product request stream. Understand complex and varying show matrix charts by commodity.
3. Research color and size availability through company appropriate system before pulling product. Physically obtain product totes, boxes or bags from location and place on appropriate cart or rack.
4. Examine products to ensure they are in optimum condition and working order. Ensure colors are exact match and call out any packaging/model changes to QA.
5. Place orders for new samples from the appropriate distribution site when products are incomplete or damaged. Decide on best shipping method to meet show deadline.
6. Contact buyers/vendors by email when products are not available or are last minute additions to the show.
7. Identify show items in New Receipts and coordinate efforts to receive and prep product.
8. Research when products are missing from location and contact stylists, buyers, QA, etc. to retrieve product for the show.
9. Notify team lead of all product issues.
10. Assemble items and ensure they are in proper working order. Prepare product for live show – clean, polish, steam, assemble, charge and prep product.
11. After show, count and inspect items returned for damages or completeness before put away. Investigate/research misplaced units and return to inventory.

SPECIFIC JOB KNOWLEDGE

1. Demonstrate full understanding of all platforms, including Product Central's primary operating systems (PCMS, RETEK, MOVE, IBM, Pick Ticket, LRS), Outlook, SharePoint, Lotus Notes, Excel, .Com and research of product on web sites.

QUALIFICATIONS

Education: High School Diploma or equivalent combination of training and experience.

Experience: 3+ years related warehouse or retail experience operating power equipment and using computerized Inventory Management systems. Previous experience and certification using warehouse equipment such as Work Savers, Reach Trucks and Order Pickers is helpful!

JOB REQUIREMENTS (As needed by the ADA)

1. Ability to lift cartons/totes/product weighing up to 50 lbs or with assistance for over 50 lbs.
2. Operate warehouse equipment such as stock pickers, Work Savers and pallet jacks.
3. Operate elevated machinery.
4. Operate standard office equipment such as computers, fax machines, photocopiers, etc.
5. Access and enter information using an automated system.
6. Maintain attendance as defined by company policy.
7. Ability to stand for entirety of shift.

1st Shift

Sunday - Tuesday 6:00 am - 6:30 pm
Sunday - Wednesday 6:00 am - 4:30 pm

2nd Shift

Sunday - Wednesday 4:30 pm - 3:00 am
Wednesday - Saturday 4:30 pm - 3:00 am

Location

West Chester, PA. Remote work is not permitted in NYC at this time.

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

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