Product Coordinator

Environmental Improvements, Inc.; Southlake (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Dental insurance

Life insurance

Paid time off

Vision insurance

Job summary

Environmental Improvements, Inc. is seeking a Chemical Feed Product Coordinator to support and optimize Vessco Water's chemical feed equipment and systems business.

You will act as the SME between sales teams, manufacturers, customers, and internal operations to ensure opportunities move smoothly from identification to execution. The role partners with regional sales, engineers, and operations to develop quotes, track projects, and drive profitable growth across municipal and industrial water

Qualifications

• Requires 3+ years in sales support, project coordination, or customer service in water/wastewater.
• Strong verbal and written communication abilities.
• Proficiency with CRM systems and Microsoft Office.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Develop and maintain standardized project documents, submittals, invoices, and related materials.
• Direct sales opportunities and guide regional teams with quotes and tracking.
• Maintain visibility of opportunities, backlog, and project status.
• Coordinate with manufacturers, suppliers, and internal stakeholders.
• Prepare and coordinate quotations and proposals independently.
• Maintain accuracy in CRM data and generate regular performance reports.

Skills

Strong organizational skills

Excellent verbal and written comms

Ability to manage multiple priorities

Collaborate across teams

Education

Associate's or Bachelor's degree in Business, Engineering, Environmental Science, or related

Tools

CRM systems

Microsoft Office

Job description

Company Summary

Established in 1966, Environmental Improvements, Inc. (EI²) is a manufacturer's representative that continues to provide treatment solutions for the water & wastewater market. At EI² we strive to use our past success as a base for our future achievements. Today's demanding marketplace requires a full-service manufacturers' representative who has the resources to make your project successful. Our diverse staff is comprised of both inside & outside sales specialists with education & experience in such disciplines as engineering construction management, ready to assist you with equipment selection, application, cost estimating & service.

Established in 1966, Environmental Improvements, Inc. (EI²) is a manufacturer's representative that continues to provide treatment solutions for the water & wastewater market. At EI² we strive to use our past success as a base for our future achievements. Today's demanding marketplace requires a full-service manufacturers' representative who has the resources to make your project successful. Our diverse staff is comprised of both inside & outside sales specialists with education & experience in such disciplines as engineering construction management, ready to assist you with equipment selection, application, cost estimating & service.

Position Summary

The Chemical Feed Product Coordinator is responsible for supporting and optimizing the growth and execution of Vessco Water's chemical feed equipment and systems business across the organization. This role serves as the subject matter expert between sales teams, manufacturers, customers, and internal operations to ensure opportunities are effectively managed from identification through project execution. This position exercises independent judgement in evaluating business opportunities, establishing processes, and recommending actions that impact sales growth, profitability, and customer success throughout the organization.

The successful candidate will partner with regional sales teams, manufacturers, engineers, operations personnel, and platform partners to support business development efforts, improve internal communication, develop quotes and project activities, and help maximize Vessco Water's participation in chemical feed opportunities across municipal and industrial water and wastewater markets. This position requires a highly organized and collaborative individual capable of balancing customer support, sales coordination, project tracking, and internal communication while helping drive profitable growth.

Key Duties And Essential Functions

Process Creation and Implementation

• Develop, manage, and maintain standardized documentation processes, including submittals, invoices, and related project materials.
• Schedule order workflow and ensure orders are routed to the appropriate platform partner or internal resource.

Sales Coordination & Opportunity Management

• Direct chemical feed sales opportunities across all Vessco Water territories.
• Provide guidance to regional sales teams with quotations, proposal development, and project tracking.
• Maintain visibility of active opportunities, backlog, and project status.
• Ensure timely follow-up with customers, manufacturers, and internal stakeholders.
• Track major projects and assist with strategic pursuit planning amongst Chemical Feed Specialists.

Manufacturer & Vendor Coordination

• Develop and maintain strong relationships with key chemical feed equipment manufacturers and suppliers.
• Serve as the primary internal contact for manufacturer communications, pricing updates, and product information.
• Schedule manufacturer training sessions and technical presentations.
• Identify, assess, and recommend new manufacturers, technologies, and product offerings to support market expansion, revenue growth, and competitive positioning objectives.
• Support annual business planning activities with key manufacturing partners.

Internal Collaboration & Project Support

• Lead communication between sales, engineering, service, and operations teams to support successful project execution.
• Identify opportunities for cross-selling additional Vessco Water products and services amongst the Chemical Feed Platform Partner Specialists.
• Ensure chemical feed opportunities are routed to the appropriate internal resources.
• Play a key role in project kickoff activities and facilitate communication throughout the project lifecycle.
• Assist with resolving order, delivery, and customer service issues.

Quotation & Proposal Support

• Independently prepare and coordinate equipment quotations and proposals.
• Exercise independent judgment when evaluating exceptions to standard pricing, product offerings, and customer requirements.
• Partner with manufacturers and internal teams to obtain pricing, technical information, and lead times.
• Maintain standardized proposal templates and documentation.
• Ensure proposals are complete, accurate, and delivered on schedule.
• Assist with bid reviews and contract documentation.

CRM, Reporting & Process Improvement

• Maintain accurate opportunity and customer information within CRM systems.
• Track sales activity, pipeline development, bookings, and revenue metrics.
• Develop regular reporting related to sales performance and project status.
• Identify opportunities to improve internal processes and efficiency.Assist in establishing and maintaining standard work processes related to chemical feed sales activities.

Required Qualifications

• Associate's or Bachelor's degree in Business, Engineering, Environmental Science, or a related field, or equivalent industry experience.
• 3+ years of experience in sales support, project coordination, customer service, or the water/wastewater industry.
• Strong organizational and project coordination skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office applications and CRM systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to collaborate effectively across multiple teams and organizations.

Travel:

Approximately 20–30% to support customer visits, manufacturer meetings, Platform Partner Specialist Meetings, training activities, and internal collaboration efforts.

Preferred Qualifications

• Experience in the municipal water and wastewater industry.
• Knowledge of chemical feed systems, metering pumps, analyzers, or related treatment equipment.
• Experience preparing technical quotations or proposals.
• Familiarity with municipal bidding processes and project delivery.
• Experience working with equipment manufacturers and vendor relationships.

Physical Demands And Work Environment

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand and use hands to finger, handle, or feel objects, tools or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Standard office environment. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is minimal.

Benefits

• Health insurance
• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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