Product Coordinator

The Travel Corporation; Calabasas (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

The Travel Corporation (TTC) is seeking a Product Coordinator to support day-to-day operations of the Product team. You will coordinate product information, updates, and processes across departments, ensuring accuracy and timely delivery of high-quality product experiences aligned with TTC's commitment to excellence at every customer touchpoint.

Responsibilities include maintaining product data in MXP, supporting travel program development, and collaborating with Marketing, Sales, and Operations

Qualifications

• Strong proficiency in Microsoft Office, business writing, data analysis and problem-solving with attention to detail.

Responsibilities

• Support development and maintenance of travel programs (cruise, rail, train, air, extension, land).
• Conduct product research and industry trend analysis to identify enhancements.
• Assist with special projects and cross-functional initiatives.
• Maintain and update product data within MXP for accuracy and consistency.
• Manage the Product SharePoint site as a central information resource.
• Prepare product manuals, training materials, and reference documents.
• Review product information across brochures and website content for accuracy.

Skills

MS Office proficiency

Data analysis

Attention to detail

Organizational skills

Communication skills

Tools

SharePoint

MXP

Job description

At TTC, we are Enriching lives by connecting people and places.

For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives.

Behind every unforgettable journey is a passionate team making it happen. That’s where you come in.

OUR VALUES

Everything we do is guided by our five shared commitments:

• Value Every Voice - We put people first.
• Act with Integrity - We do what’s right.
• Explore Beyond Boundaries - We’re driven by curiosity.
• Own the Outcome - We take responsibility for our decisions.
• Succeed Together - We’ve got each other’s backs.

POSITION SUMMARY

The Product Coordinator plays a critical role in supporting the day-to-day operations of the Product team. This position is responsible for ensuring the accurate, timely, and efficient coordination of product information, updates, and processes across multiple departments. Through strong organization, attention to detail, and cross-functional collaboration, the Product Coordinator helps deliver high-quality product experiences that align with the company’s commitment to excellence at every customer touchpoint.

KEY RESPONSIBILITIES

• Support the development and maintenance of cruise, rail, train, air, extension, and land-based travel programs.
• Conduct product comparisons and research industry trends to identify enhancement opportunities.
• Assist with special projects, strategic initiatives, and unique travel experience development.

Product Systems & Information Management

• Maintain and update product data within MXP to ensure accuracy and consistency.
• Manage and enhance the Product SharePoint site as a central information resource.
• Oversee extension reports, sustainability tracking, and other business-critical data.

Product Documentation & Training Resources

• Create and maintain product manuals, whitebooks, image libraries, and supporting documentation.
• Develop training presentations and voice-over content for onboarding and team development.
• Prepare product summaries, announcements, and reference materials for internal stakeholders.

Quality Assurance & Website Content Management

• Review and proof product information across brochures, cruise companions, and documentation.
• Partner with Marketing to maintain accurate and up-to-date website content.
• Ensure consistency and compliance across all sales and marketing materials.

Communication, Analysis & Team Support

• Serve as a key point of contact for product-related communications and internal inquiries.
• Compile and analyze survey results and performance data to support product improvements.
• Assist with annual kickoff meeting preparation, presentations, and cross-functional team initiatives.

ROLE SUCCESS CRITERIA

Success in this role is measured through a combination of operational excellence, quality standards, collaboration, and reliability.:

• Accuracy: Maintaining up-to-date and error-free reports, spreadsheets, and documentation that support product operations.
• Quality Control: Ensuring all product-related materials and sites meet established standards before release or publication.
• Team Collaboration: Effectively communicate with team members on projects and everyday tasks.
• Cross-Functional Collaboration: Effectively coordinating with internal teams to support product initiatives and meet deadlines.
• Responsiveness & Reliability: Demonstrating consistency in handling administrative tasks and follow-through on assigned responsibilities.

Requirements

YOUR EXPERIENCE AND EXPERTISE

• Strong technical proficiency in Microsoft Office applications, business writing, data analysis, and problem-solving, with exceptional attention to detail and the ability to create, manage, and maintain accurate reports, presentations, and documentation.
• Excellent organizational, communication, and interpersonal skills, with the ability to manage multiple priorities, work independently, collaborate effectively across teams, and consistently deliver high-quality results in a fast-paced environment.
• Previous experience in the travel, tourism, or hospitality industry, along with exposure to product operations, documentation, reporting, and cross-functional project support within a dynamic business environment.