Product Controls Strategy - Insurance

JP Morgan Chase; Columbus (OH); Presencial; USD 110 000 - 160 000; Tempo integral

Resumo da oferta

JP Morgan Chase is seeking a Product Controls professional to support the Insurance Product within Business Banking. The role partners with Product, Legal, Risk, and Compliance to translate regulatory obligations into effective controls for delivery and ongoing operations.

You will assess requirements, identify risks, and help design and implement controls. The role includes procedures, reporting, and governance with clear ownership and action tracking.

Qualificações

• Translate policy, regulatory, and business requirements into process requirements and documented controls.
• Assess risks, design controls, and support implementation or testing of controls.
• Understand product development life cycle and incorporate controls into new builds.
• Collaborate across Product, Control Management, Legal, Compliance and other partners.
• Communicate control gaps clearly and track actions to resolution.
• Organize and maintain control documentation for completeness and accuracy.
• Manage multiple requirements and dependencies as product plans evolve.

Responsabilidades

• Assess policy and regulatory requirements with Legal and Compliance.
• Map requirements to controls and draft procedures with ownership and actions.
• Apply governance standards and incorporate them into the product operating model.
• Coordinate control requirements for Third Party Oversight and risk assessments.
• Identify risks along the Insurance Product journey with product teams.
• Draft control objectives and support design and testing with delivery teams.
• Develop control reporting and support execution, exceptions, and gaps.
• Provide updates on control readiness and escalate unresolved gaps.

Conhecimentos

Product controls

Operational risk

Compliance

Regulatory requirements

Cross-functional collaboration

Documentation

Communication

Process improvement

Descrição da oferta de emprego

Support the build for the control environment for Business Banking’s Insurance Product. As a member of the Product Control Team, you will partner with the product team, Control Managers, and Legal, Risk, Compliance and Controls partners to translate regulatory obligations and business requirements into controls that support product delivery and ongoing operations.

You will assess requirements, identify risks across the product journey, and support the design and implementation of controls. You will also develop procedures and reporting that help the business execute controls, identify exceptions, and address gaps.

This role supports the Product / General Manager, who retains responsibility for risk ownership, work prioritization, and final control approval.

Job responsibilities

• Assess policy and regulatory requirements:Partner with Legal and Compliance to identify applicable obligations, assess their impact on the Insurance Product, and translate their guidance into documented control requirements.
• Map requirements to controls:Connect obligations to product processes and controls. Where required draft the necessary procedures to support compliance and maintain requirements-to-control mapping and a gap action log with clear owners and required actions.
• Apply business standards:Work with Consumer & Community Banking and Business Banking partners to confirm applicable standards and governance requirements and incorporate them into the product operating model.
• Support governance activities:Coordinate control requirements related to Third Party Oversight, NPA risk assessments, communications, and Agility Controls Change Management with the relevant partners.
• Identify product risks:Map the Insurance Product journey with the product team and Control Managers to identify risks, process dependencies, and areas requiring controls.
• Support control design and implementation:Draft control objectives and procedures. Partner with product and delivery teams to define control build requirements and support design and testing.
• Support control execution and reporting:Develop control reporting requirements and coordinate report builds. Support control execution, exception reporting, and follow-up on identified gaps.
• Communicate progress and escalated issues:Provide clear updates on control readiness, outstanding actions, and decisions required. Escalate unresolved gaps through agreed governance channels and support the Product / General Manager’s prioritization and approval decisions.

Required qualifications, capabilities, and skills

• 8/+ years of experience in product controls, business control management, operational risk, compliance, or a related financial services discipline with the ability to influence outcomes without direct authority
• Demonstrated ability to translate policy, regulatory, and business requirements into process requirements and documented controls in partnership with subject matter experts.
• Experience assessing risks, designing controls, documenting procedures, and supporting control implementation or testing.
• Understanding of the product development life cycle and how to incorporate controls into new product builds and operating models.
• Ability to work across Product, Control Management, Legal, Compliance, and other partner teams,.
• Strong analytical and problem-solving skills, with attention to the completeness and accuracy of control documentation and reporting.
• Clear written and verbal communication skills, including the ability to explain control gaps, track actions, and escalated issues appropriately.
• Strong organizational skills and the ability to manage multiple requirements and dependencies as product plans evolve

Preferred qualifications, capabilities, and skills

• Experience with insurance products or insurance agency operations, including their associated processes and control requirements.
• Familiarity with Consumer & Community Banking or Business Banking standards and governance processes.
• Experience developing control reports, exception monitoring, or management reporting to support ongoing control oversight.