Product Content Technician

Ozark Services, Inc; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts has a content specialist role focused on gathering and harmonizing product data for our EPC and catalog systems. You will work with suppliers and internal teams to improve product content across all platforms.

Experience with automotive products, cataloging, and data quality is valued. The role emphasizes data collection, digital assets, and adherence to industry data standards within a fast-paced environment.

Qualifications

• Professional verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Self-starter who can manage multiple projects across departments.
• Thorough automotive product knowledge and repair procedures.
• Familiarity with automotive parts cataloging.

Responsibilities

• Collect and circulate supplier vehicle data to support EPC.
• Gather and circulate digital asset information (photos, brochures, manuals).
• Ensure complete and accurate product content for online/POS.
• Collaborate with suppliers and departments on data standards (PIES/ACES).
• Classify non-application products to correct catalog parts types.

Skills

Professional verbal and written comms

Attention to detail

Self-starter

Automotive product knowledge

Cataloging knowledge

MS Office proficiency

Education

Associate degree in Business

Bachelor degree in Computer Science

Tools

Microsoft Office Suite

SQL

Job description

Work with all necessary suppliers and departments to gather the content needed to support all O'Reilly systems that utilize product information. Work to enhance the user product experience for all areas involving product related content. Product content is defined as any piece of information pertaining to our products and brands that is required or enhances the selling experience.

ESSENTIAL JOB FUNCTIONS

• Collect and circulate supplier vehicle application data (aka eCat data) to support O’Reilly Electronic Product Catalog (EPC).
• Follow up and track suppliers to ensure we are receiving monthly updates of vehicle application information.
• Collect and circulate digital asset information. Digital assets are considered to be any electronic document that contains information about the products that we offer for sale. This includes, but is not limited to, photos of the product, marketing brochures, installation instructions, schematics, etc.
• Work with suppliers and all necessary departments to ensure we have complete and accurate digital asset information.
• Collect and circulate additional product information required to sell product in an Online or Graphical point of sale (POS) environment. This includes, but is not limited to, more robust product and brand descriptions, product features and benefits, attributes, installation instructions, cross sells or related products, etc.
• Follow up and track suppliers to ensure we are receiving frequent and timely updates.
• Work with suppliers to identify and classify non application/universal products to the appropriate part types in the catalog.
• Main point of contact ensuring we are receiving the necessary information related to product content and the industry standards, such as, PIES, ACES, and any other data needed to guarantee our electronic catalog functions are at the maximum potential.
• Ensure we are maximizing the Product Content that is being displayed throughout all O'Reilly Systems, while continually innovating new methods of data collection and presentation. This is obtained by collecting, circulating, maintaining, and constantly improving product content we currently have, as well as, obtaining any new additional content from suppliers.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

• Professional verbal and written communication skills.
• Strong attention to detail and excellent organizational skills.
• Self-starter who can prioritize and manage multiple projects while working with multiple departments.
• Strong automotive product knowledge, understanding of automotive theories and repair procedures.
• Thorough knowledge of automotive parts cataloging or parts counter experience.
• Thorough understanding of computers and desktop applications required but not limited to Microsoft Office Suite.

Desired:

• Associate or bachelor degree in business or computer science or equivalent work experience.
• Previous work experience in eCatalog content processing.
• Previous work experience in digital image editing and manipulation.
• Understanding of the Auto Care Association standards for content delivery.
• Practical SQL work experience.

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions
• Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option , and provide your requested accommodation, and position details.

Your first job at O’Reilly Auto Parts is just the beginning! From a comprehensive benefits and compensation package to a rewarding and positive work environment, your leaders will support you and foster your development so you can grow with the company. Our promote-from-within philosophy means our top leaders worked their way up – and you can, too. Learn more about our culture, benefits, and history at oreillyauto.com/careers.