Product Compliance Manager

Marcone Supply; United States; On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

401(k) plan with company contributions

Life Insurance

HSA/FSA options

Job summary

mSupply is seeking a Product Compliance Manager to lead compliance across HVAC, plumbing, appliance parts, and equipment. You will drive regulatory strategy, documentation, and risk management with cross-functional teams such as sourcing, supplier quality, legal, and operations.

You will maintain certifications, manage documentation, and oversee audits and regulatory inquiries, ensuring timely updates and strong compliance posture across a high-SKU portfolio.

Qualifications

• Bachelor’s degree in Engineering, Regulatory Affairs, Quality, Supply Chain, or related field.
• 7+ years in product compliance, regulatory affairs, or quality within manufacturing or distribution.
• Strong knowledge of standards such as UL, CSA, EPA, DOE, RoHS, REACH, and Proposition 65.
• Experience managing product certifications, documentation, and compliance records.
• Ability to interpret regulatory requirements and apply them to business processes.
• Experience working with suppliers and cross-functional teams to ensure supplier compliance.
• Experience supporting audits and regulatory inquiries.

Responsibilities

• Lead product compliance programs to ensure adherence to federal, state, and industry regulations.
• Maintain knowledge of regulatory requirements for HVAC, plumbing, and appliance products.
• Establish processes for product certification, approvals, and ongoing compliance verification.
• Ensure all compliance docs are complete and up to date.
• Collaborate with suppliers and Supplier Quality to meet compliance before approval and distribution.
• Assess and mitigate risks for new products, suppliers, and changing regulations.
• Lead reviews during new product introductions and sourcing changes.
• Manage labeling, traceability, and documentation for regulatory alignment.
• Monitor regulatory changes and communicate impacts to stakeholders.

Skills

Regulatory knowledge

Cross-functional collaboration

Audits & inspections

Regulatory documentation

Risk assessment

Regulatory communications

ERP/data management

Education

Bachelor's degree in Engineering or Regulatory Affairs

Job description

About mSupply

mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.

The Product Compliance Manager

is responsible for ensuring that all products distributed by the company meet applicable regulatory, safety, and industry compliance requirements across OEM HVAC, plumbing, and appliance parts and equipment. This role leads compliance strategy, documentation, and risk management efforts, working cross-functionally with sourcing, supplier quality, legal, and operations teams. The position ensures that products are properly certified, documented, and maintained in accordance with evolving regulations while minimizing compliance risk and supporting business continuity.

Job Duties & Responsibilities

• Lead and manage product compliance programs to ensure adherence to all applicable federal, state, and industry regulations
• Maintain deep knowledge of regulatory requirements impacting HVAC, plumbing, and appliance products (e.g., safety, environmental, and energy efficiency standards)
• Establish and manage processes for product certification, approvals, and ongoing compliance verification
• Ensure all required compliance documentation (e.g., certifications, declarations, test reports) is complete, accurate, and up to date
• Partner with suppliers and Supplier Quality to ensure products meet regulatory and compliance requirements prior to approval and distribution
• Assess and mitigate compliance risks associated with new products, suppliers, and changing regulations
• Lead product compliance reviews during new product introductions and sourcing changes
• Manage product labeling, traceability, and documentation to ensure regulatory alignment
• Monitor regulatory changes and communicate impacts to internal stakeholders, ensuring timely implementation of required updates
• Support audits and inspections related to product compliance, including regulatory agency and customer audits
• Collaborate with Legal, Quality, and Supply Chain teams to address compliance issues, recalls, or field actions if required
• Develop and maintain compliance policies, procedures, and training programs for internal teams
• Maintain systems and databases for tracking product compliance status across a high-SKU portfolio
• Provide guidance and support to cross-functional teams on compliance-related questions and requirements
• Drive continuous improvement in compliance processes, documentation, and risk management practices

Qualifications

• Bachelor’s degree in Engineering, Regulatory Affairs, Quality, Supply Chain, or a related field
• 7+ years of experience in product compliance, regulatory affairs, or quality within manufacturing or distribution environments (HVAC, plumbing, appliance, or related industries preferred)
• Strong knowledge of applicable regulatory standards (e.g., UL, CSA, EPA, DOE, RoHS, REACH, Proposition 65, or similar)
• Experience managing product certifications, technical documentation, and compliance records
• Proven ability to interpret and apply regulatory requirements to business processes and product portfolios
• Experience working with suppliers and cross-functional teams to ensure compliance across the supply chain
• Strong risk assessment and problem-solving skills, with attention to detail and accuracy
• Experience supporting audits, inspections, and regulatory inquiries
• Excellent communication skills, with the ability to translate complex regulatory requirements into actionable guidance
• Proficiency with compliance tracking systems, ERP platforms, and data management tools
• Ability to manage multiple priorities in a fast-paced, high-SKU distribution environment
• Professional certifications in compliance or regulatory affairs are a plus

Physical Demands & Work Environment

This position may require over 40 hours per week and includes regular physical activity such as:

• Prolonged periods of sitting at a desk and working on a computer
• Frequent use of hands and fingers for typing, data analysis, virtual communication
• Minimal lifting (typically up to 10-15 pounds, such as a laptop, documents, or office supplies)
• May require occasional travel (if applicable), which involves walking, standing, and sitting for extended periods

What We Offer

We prioritize your well-being from day one with a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage effective immediately
• 401(k) plan with company contributions
• Life insurance and short-term disability coverage
• HSA/FSA options and an Employee Assistance Program (EAP)
• Paid time off, including vacation, holidays, and personal days
• Weekly pay, employee discounts, and more

Equal Employment Opportunity & Pre-Employment Requirements

mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact [e-mail].

Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.