Product Communications & Outreach Coordinator

Novra Corp; Charlotte (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

Novra Corp is seeking a Product Communications Coordinator to support customer outreach, product presentations, and promotional communication. The role suits someone who enjoys learning about products and presenting information clearly.

You will engage with customers, assist with product demos, and help with lead generation and customer engagement initiatives while maintaining organized records and contributing to ongoing training and development.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Friendly, confident, and professional demeanor.
• Comfortable presenting information to customers.
• Strong listening and relationship-building abilities.
• Positive attitude and eagerness to learn.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in product communication, sales, customer service, retail, hospitality, or promotions is a plus but not required.

Responsibilities

• Communicate product information clearly and accurately to customers.
• Engage with prospective customers to understand their needs and interests.
• Explain product features, benefits, and available services.
• Recommend appropriate products or solutions based on customer needs.
• Support promotional campaigns and customer engagement initiatives.
• Assist with product demonstrations and in-person presentations.
• Follow up with prospective customers regarding product inquiries.
• Support lead generation and customer acquisition activities.
• Assist with preparing product information and promotional materials.
• Gather customer questions and feedback regarding products.
• Communicate relevant customer feedback to team members.
• Maintain organized records of customer interactions and product inquiries.
• Participate in ongoing training and professional development.

Skills

Communication skills

Public speaking

Relationship-building

Organizational skills

Multitasking

Learning mindset

Education

High school diploma or equivalent

Job description

Novra Corp is seeking a Product Communications Coordinator to support customer outreach, product presentations, and promotional communication. The role suits someone who enjoys learning about products and presenting information clearly.

You will engage with customers, assist with product demos, and help with lead generation and customer engagement initiatives while maintaining organized records and contributing to ongoing training and development.