Product Category Associate 1

Wismettac Asian Foods, Inc; Santa Fe Springs (CA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Wismettac Asian Foods, Inc. is seeking a Product Category Associate 1 to support the Product Management Department. You will track incoming products, assist in achieving sales goals, and collaborate with PMD teams and branch offices. The role involves preparing proposals, presentations, market research, and digital marketing content to support growth.

The position focuses on marketing administration, vendor coordination, and data reporting to help drive product success across the organization.

Qualifications

• Administrative support experience in product management or marketing.
• Ability to prepare proposals, presentations, and communications.
• Experience with market research and digital content creation.

Responsibilities

• Provide excellent customer service and maintain strong product knowledge across branches.
• Coordinate, translate, and manage technical documentation for the product line.
• Maintain document control for specification sheets and manufacturing documents.
• Manage vendor accounts including invoicing and payment confirmations.
• Obtain specification sheets and guarantee letters from vendors and share with customers.

Skills

Customer service

Product knowledge

Data analysis (BI)

Marketing software

Content creation

Tools

BI database

Marketing software

Job description

Work Schedule: Monday to Friday 9:00 AM to 6:00 PM

Job Summary: The Product Category Associate 1 will provide routine administrative support for the Product Management Department (PMD). The Product Category Associate 1 will be responsible for keeping track of all products coming into the Company. The Product Category Associate 1 will also be responsible for supporting the division to achieve sales goals while collaborating with PMD team members, and Branch offices. In addition, associates will assist in implementing marketing strategies by preparing proposals, presentations, communication materials, market research, and digital marketing content creation, and support various elements essential for the company's growth.

Essential Job Functions:

• Ensure that each customer, client, and vendor receives outstanding customer service by providing a friendly environment which includes greeting and assisting every customer, maintaining outstanding product knowledge, and all other components of customer service.
• Responsible for coordination, transfer, and appropriate translation of all technical documentation required to support the Company product line among branches around the world.
• Maintain document control for specification sheets/ manufacture processing sheets, including storing, verifying obtain and maintaining from makers.
• Monitor and maintain vendor account management, including, but not limited to, claiming merchandise expenses, invoicing, and payment confirmation.
• Obtain specification sheet of each product from vendors, and check for leaks and errors of content.
• Obtain guarantee letter for each product from vendors, check for leaks and errors of content, and submit to customers via the Sales Department
• Create and report sales performance data to specific vendors
• Retrieve data from the Business Intelligence (BI) database if necessary.
• Coordinates the distribution of internal and external marketing literature.
• Completes sales-related and marketing administrative projects, including running marketing and sales reports and conducting company research.
• Learn and work with various digital marketing software programs and implement marketing plans that include digital and print content as needed.
• Assists in writing and editing sales and marketing materials, such as articles, presentations, white papers, and collateral.
• Perform other related duties as required.