Product Assurance Technician

100 Wilsonart LLC; United States; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Company-paid disability insurance

Tuition reimbursement for you and your

Paid vacation and holidays

Job summary

Wilsonart is seeking a test technician to perform sampling tests in the Materials Testing Lab. The role involves calibrating instruments, documenting results, and supporting development tests.

You will coordinate with R&D and Quality teams and handle customer-claims testing using established forms. The position is grade 4 with daytime hours, and requires careful data handling and adherence to quality standards.

Qualifications

• Experience in materials testing lab operations.
• Strong data entry and reporting skills.
• Ability to calibrate and maintain test instruments.

Responsibilities

• Test calendar sheets of production from Temple, Fletcher and other Wilsonart facilities in North America.
• Document test results in the LTS database.
• Create and maintain entries in the LTS database.
• Perform product development tests and communicate to PPI and R&D teams.
• Communicate test results to R&D, Quality and Manufacturing teams.
• Provide testing on customer claims that are processed using Part A forms.
• Calibrate test instruments in the Materials Testing Labs.
• Perform nonstandard tests for specialized products manufactured by Wilsonart.
• Provide feedback on trends observed in calendar test data to the PPI, Quality and Manufacturing teams to investigate.

Skills

Communication

Multi-projects

Data entry

Lab equipment

Microsoft Office

Chemistry basics

Job description

At Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care. You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life. Here, you’ll win with: Support that keeps you well Medical, dental, and life insurance Company-paid short- and long-term disability FSAs and dependent care options Vision and legal benefits Gym discounts and wellness clinics Tuition reimbursement—for you and your dependents Opportunities to grow Clear paths to promotion and internal mobility Training, coaching, and mentorship Development programs to support your goals Time for what matters Paid vacation and holidays in your first year A culture that respects work-life balance

Job Description

Job Summary Performs testing on samples submitted through a variety of systems. Test reports will be used to benchmark internal processes and ensure compliance to current quality standards. The employees will calibrate and maintain the equipment in the Materials Testing Lab. Implement methods and procedures for inspecting, testing and evaluating the precision and accuracy of products manufactured. This is a grade 4 position, working days.

Essential duties

• Testing calendar sheets of production from Temple, Fletcher and other Wilsonart facilities in North America.
• Document test results in the LTS database
• Create and maintain entries in the LTS database
• Perform produce development tests and communicate to PPI and R&D teams
• Communicate test results to R&D, Quality and Manufacturing teams.
• Provide testing on customer claims that are processed using Part A forms.
• Calibrate test instruments in the Materials Testing Labs
• Perform nonstandard tests for specialized products manufactured by Wilsonart
• Provide feedback on trends observed in calendar test data to the PPI, Quality and Manufacturing teams to investigate.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to communicate well in oral and written forms at all levels of the organization.
• Ability to manage multiple projects in a fast-paced environment with a high level of accuracy.
• Ability to carry out tasks completely, efficiently and in a timely manner.
• Skill in data entry.
• Skill in operating laboratory equipment.
• Knowledge of manufacturing process.
• Advanced computer skills with knowledge of Microsoft Office applications required.
• Basic knowledge of chemical and physical principles.

WORKING CONDITIONS PHYSICAL REQUIREMENTS:

Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.

ENVIRONMENT:

Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature extremes, loud noises and bright lights.

Examples: mail clerks, material handlers a We’re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.

Wilsonart is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

At Wilsonart, we believe in the power of possibilities. Making surfaces that combine form and function. Flexibility and durability. Practicality and possibility. With our engineered surfaces, we can replicate the surfaces of nature. We can create new, inspired looks with more durable, sustainable materials. If it can be imagined, we can make it happen. We manufacture and distribute High Pressure Laminate, Coordinated TFL and Edgeband, Quartz, Solid Surface, Epoxy, and other decorative engineered surfaces for use in the office, education, healthcare, residential, hospitality, and retail markets.