Product Associate Principal - CAM

Royal Caribbean Cruises Ltd; Miami (FL); On-site; USD 140,000 - 200,000; Full time

Job summary

Royal Caribbean Group's HR Transformation Team seeks a Product Associate Principal - CAM (Custom Applications Management) to own end-to-end HR technology products including SAP SuccessFactors and custom applications. This is a on-site role in Miami, Florida.

You will govern SDLC, translate business needs into user stories, manage backlogs, and drive cross-functional delivery with executives and stakeholders to deliver measurable business value.

Qualifications

• 10+ years in product management, HR technology, or enterprise delivery.
• 3–5+ years of people leadership or team oversight.
• Proven track record delivering complex enterprise technology.
• Deep experience with SAP SuccessFactors and/or HRIS platforms.
• Strong background in Agile, Scrum, and/or project management.

Responsibilities

• Oversee SDLC governance and SDLC initiatives across designated HR products.
• Translate business needs into user stories, requirements, and specs.
• Manage product backlog and communicate priorities based on value and risk.
• Align product roadmap with enterprise workforce strategy and HR goals.
• Partner with engineering and architecture teams to ensure scalable solutions.

Skills

Product management

HR technology

Agile/Scrum

Strategic thinking

Stakeholder management

Executive communication

SDLC governance

Delivery leadership

Education

CSPO

SAFe PO/PM

PMP

SAP SuccessFactors Certification

Tools

SAP SuccessFactors

HRIS platforms

Salesforce

ServiceNow

AI-driven talent platforms

Job description

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s HR Transformation Team has an exciting career opportunity for a full-time Product Associate Principal - CAM (Custom Applications Management) reporting to the Director, HR Product Owner.

This positionworkson-site in Miami, Florida.

Position Summary:

The Product Associate Principal - CAM (Custom Applications Management), is a strategic product leader responsible for the end-to-end ownership of our HR technology products, including SAP SuccessFactors and custom system applications. This role operates at the intersection of business strategy, product management, and technology delivery, ensuring solutions are aligned to enterprise priorities, scalable, and delivering measurable business value.

This leaderexecutes againsttheorganizationsproduct vision, governs the Software Development Life Cycle (SDLC), and drives execution across complex, cross-functional environments.

Essential Duties and Responsibilities:

• Reporting to the Director, HR Product Owner, this roleis responsible foroverseeing designated products within the HR ecosystem and leading the execution of associated Software Development Life Cycle (SDLC) initiatives.

Product Support & Execution

Support and Execute against the product vision, strategy, and roadmap for HR platforms (e.g., SAP SuccessFactors, case management, custom applications).

Align product direction with enterprise workforce strategy, HR transformation goals, and business priorities.

Act as the voice of the customer and business, ensuring solutions meet user needs and deliver measurable outcomes.

Analyze industry trends and emerging HR technology capabilities to inform product evolution.

Manage system enhancements, integrations, releases, and ongoing platform optimization.

Drive data integrity, process standardization, and system usability across the HR vertical.

Perform In-take and manage the product backlog, ensuring clear communication and prioritization based on business value, risk, and urgency.

Translate business needs into user stories, requirements, and technical specifications.

Ensure consistent delivery cadence while balancing competing priorities across multiple products and stakeholders.

SDLC Governance & Delivery Execution

Enforce SDLC governance, standards, and controls across all product initiatives.

Oversee end-to-end delivery including requirementgather, design, build, test, deploy, and sustainment.

Define test strategy, scenarios, and acceptance criteria to ensure quality and scalability.

Partner with engineering and architecture teams to ensure solutions are technically sound and future-ready.

Stakeholder Engagement & Change Leadership

Build strong partnerships with HR COEs, business leaders, and IT stakeholders.

Lead cross-functional alignment acrossproduct, engineering, operations, and vendors.

Translate complex technical concepts into clear business outcomes for executive stakeholders.

Define and execute change management and communication strategies tenable adoption.

Develop and manage integratedproductand program plans across multiple initiatives.

Identify, manage, and escal or? Ensure delivery to scope, timeline, cost, and quality expectations.

Provide executive-level reporting on progress, risks, and outcomes.

Perform other duties asrequired.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees willbe requiredto perform any other job-related duties assigned by their supervisor or management.

Qualifications,Knowledgeand Skills:

10+ years of experience in product management, HR technology, or enterprise systems delivery.

3–5+ yearsof peopleleadership or team oversight.

Proventrack recorddelivering complex, enterprise-scale technology solutions.

Deep experience with SAP SuccessFactors and/or HRIS platforms.

Strong background in Agile, Scrum, and/or traditional project management (PMP,SAFe, etc.)

Product mindset with abilityto define vision, roadmap, and measurable outcomes.

Strong understanding of SDLC governance, system architecture, and delivery models.

Ability to translate business strategy into technical execution.

Advanced stakeholder management and executive communication skills.

Strong analytical, problem-solving, and decision-making capabilities.

Experience leading HR transformation or digital transformation initiatives.

Exposure to integrated HR ecosystems (e.g., SAP, Salesforce, ServiceNow, AI-driven talent platforms).

Certifications such as CSPO,SAFePO/PM, PMP, or SAP SuccessFactors.

Strategic thinker with strong execution discipline.

Operates effectively in ambiguous, fast-paced environments.

Drive outcomes, not just deliveries.

Balances business acumen with a productmind-set.

Build trust across executive, functional, and technical teams.

The position is not eligible for work authorization sponsorship.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.