Product Applications Lead: Trials, Solutions & Strategy

Quaker Houghton; Philadelphia (Philadelphia County); On-site; USD 90,000 - 140,000; Full time

Job summary

Quaker Houghton is seeking a seasoned technical specialist to provide advanced support to sales and operations, manage customer trials, and lead cross-functional product development. You will collaborate with customers, R&D, and operations to qualify new formulations and drive cost-effective solutions that meet performance and sustainability goals.

The role requires 5+ years in a technical, customer-facing capacity, travel about 50%, and the ability to work from a home-based office.

Qualifications

• Bachelor’s degree required; MS/MBA preferred in chemistry, engineering, or business.
• Minimum 5 years of customer-facing and technical experience.
• Willingness to travel ~50% to customer sites.
• Willingness to work from a home-based office.

Responsibilities

• Provide advanced technical support to sales and operations teams, troubleshoot, optimize processes, and implement new products.
• Manage customer trials and application projects, delivering technical reports, studies, and recommendations on time.
• Lead collaboration between customers, R&D, and Operations to qualify new products and formulations meeting performance, cost, and sustainability goals.
• Identify customer needs and propose products aligned with portfolio strategy.
• Develop and deliver technical presentations, case studies, and application training for internal teams and customers.
• Drive value creation by leading cost-in-use and process improvement initiatives for key accounts.
• Monitor and analyze competitive technologies to inform product strategy and innovation priorities.
• Maintain CRM accuracy for technical projects, opportunities, and feedback.
• Ensure compliance with company policies, including documentation standards, Code of Conduct, and safety practices.
• Actively manage an Individual Development Plan (IDP) and contribute to internal technical capability through training and knowledge sharing.

Skills

Customer-facing skills

Technical consulting

Ability to travel

Remote work capability

Education

Bachelor’s Degree

MS/MBA preferred

Job description

Quaker Houghton is seeking a seasoned technical specialist to provide advanced support to sales and operations, manage customer trials, and lead cross-functional product development. You will collaborate with customers, R&D, and operations to qualify new formulations and drive cost-effective solutions that meet performance and sustainability goals.

The role requires 5+ years in a technical, customer-facing capacity, travel about 50%, and the ability to work from a home-based office.