Product Application Manager

C100 Quaker Houghton PA, Inc.; Illinois; Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive pay programs

Paid time off for volunteerism

Comprehensive benefit options

Job summary

C100 Quaker Houghton PA, Inc. is seeking a Product Application Manager to provide specialized product and application expertise. The role requires advanced technical support, customer project management, and collaborative work with R&D and Operations.

Qualified candidates will have a Bachelor’s Degree, a minimum of 5 years of relevant experience, and a willingness to travel. The position offers competitive pay and excellent benefits, fostering career growth in the industrial process fluids industry.

Qualifications

• Minimum of 5 years of experience in a customer-facing and technical capacity.
• Willingness to travel approximately 50% of the time.
• Ability to work from a home-based office.

Responsibilities

• Provide advanced technical support to sales and operations teams.
• Manage customer trials and application projects.
• Lead collaboration between customers, R&D, and Operations.

Skills

Technical Support

Process Optimization

Project Management

Customer Relations

Education

Bachelor’s Degree in Chemistry, Engineering, or Business

Job description

Job Summary

The Product Application Manager provides specialized product and application expertise to optimize customer process performance by recommending solutions that balance cost and performance.

Responsibilities

• Provide advanced technical support to the sales and operations teams, including troubleshooting, process optimization, and new product implementation.
• Manage customer trials and application projects, ensuring timely delivery of technical reports, studies, and recommendations.
• Lead collaboration between customers, R&D, and Operations to develop and qualify new products, formulations, and process solutions that meet performance, cost, and sustainability objectives.
• Identify and define customer needs, selecting or proposing products aligned with portfolio strategy and business goals.
• Develop and deliver technical presentations, case studies, and application training for internal teams and customers.
• Drive measurable value creation by leading validated cost‑in‑use and process improvement initiatives for key accounts.
• Monitor and analyze competitive technologies, providing input into product strategy and innovation priorities.
• Maintain CRM accuracy for technical projects, opportunities, and feedback to support visibility and data‑driven decision‑making.
• Ensure compliance with company policies, including documentation standards, Code of Conduct, and safety practices.
• Actively manage an Individual Development Plan (IDP) and contribute to building internal technical capability through training and knowledge sharing.

Qualifications

• Bachelor’s Degree required (MS/MBA preferred) in Chemistry, Engineering or any business area.
• Minimum of 5 years of experience in a customer‑facing and technical capacity.
• Willingness and ability to travel approximately 50% of the time to customer sites.
• Willingness and ability to work from a home‑based office.

Benefits

• Competitive pay programs with excellent career growth trajectory.
• Paid time off for volunteerism.
• Dress for your day; how you dress is determined by what your day may bring.
• Comprehensive benefit options: Medical, Dental, Vision, Parental Leave, Holiday Pay, Paid Time Off, Tuition Reimbursement, and Savings Plan.
• Work for a global leader in the industrial process fluids industry.

Equal Employment Opportunity Statement

Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran’s status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.