Product Analytics & Data Strategy Analyst - Forecasting

Jobtailor; Maryland; On-site; USD 80,000 - 110,000; Full time

Job summary

Jobtailor is seeking a data professional in Maryland to leverage data science and analytics to drive operational improvements. You will source and integrate data from multiple platforms, build dashboards, and apply SQL, Python, and statistical methods to forecast and optimize scenarios.

You will collaborate with stakeholders, participate in Agile ceremonies, and deliver scalable reporting while managing multiple projects in a dynamic environment.

Qualifications

• 1+ years of SQL and/or SAS coding experience.
• 1+ years of Tableau experience.
• Experience with Python and statistical methods in understanding relationships in data.
• Advanced Excel proficiency.
• Strong written and oral communication skills with broad business acumen.
• Ability to manage multiple projects in a complex and rapidly-changing environment.
• Excellent time management skills.
• Ability to work independently as well as part of a team.
• Strong analytical and problem-solving skills to effectively communicate with technical and non-technical audiences and quickly elevate any risks or challenges.
• Positive Attitude and willingness to learn.

Responsibilities

• Use data science and analysis to identify trends, understand root causes, uncover actionable insights, and recommend operational improvements.
• Source, validate, transform, and integrate data from workforce management, contact center, vendor, capacity, productivity, and performance platforms.
• Build and maintain dashboards, automated reports, ETL workflows, data quality checks, and recurring data distributions that support business goals and operational decision-making.
• Apply SQL, Python, statistical methods, and emerging AI capabilities to support forecasting optimization, scenario analysis, and prescriptive insights.
• Participate in collaborative reporting and design sessions with organizational stakeholders and business owners to design, build, and deliver scalable reporting solutions.
• Attend Agile standup meetings, provide timely status updates, support UAT and deployment readiness, and effectively communicate risks, blockers, and dependencies.
• Collaborate with other developers to create and maintain scalable processes, reusable logic, documentation, governance standards, and development best practices.
• Partner with Performance Optimization, Scheduling, Strategic teams, technology partners, and business stakeholders to deliver insights that inform critical decisions and help achieve goals.
• Manage multiple projects and shifting priorities while producing accurate, timely, and high-quality work.
• Other duties as assigned

Skills

Analytical thinking

Communication skills

Project management

Time management

Independent work

Tools

Tableau

SQL

Python

SAS

Excel

Job description

Jobtailor is seeking a data professional in Maryland to leverage data science and analytics to drive operational improvements. You will source and integrate data from multiple platforms, build dashboards, and apply SQL, Python, and statistical methods to forecast and optimize scenarios.

You will collaborate with stakeholders, participate in Agile ceremonies, and deliver scalable reporting while managing multiple projects in a dynamic environment.