Product Analyst (Mid and Senior Level) - Joint Account

Zopa; London (KY); On-site; USD 70,000 - 95,000; Full time

Job summary

Zopa is seeking a Product Analyst to join our Joint Current Account team. You will develop a deep understanding of who our customers are and how they use the account, guiding product development toward innovative features and experiences that improve customer outcomes.

This role offers the chance to work in a fast-paced environment where high-conviction insights are valued to inform early-stage product decisions and drive growth for the bank's future offerings.

Qualifications

• Experience turning data into actionable insights.
• Ability to communicate findings to both technical and non-technical stakeholders.
• Familiarity with product analytics and user behavior metrics.

Responsibilities

• Develop detailed understanding of customer segments and how they use the account.
• Guide product development to deliver innovative features and improved customer outcomes.
• Provide quick, high-conviction insights to inform decisions in a fast-paced environment.

Skills

Data analysis

SQL

Stakeholder comms

Job description

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on Instagram @zopalife

At Zopa, analysts are the people who inspire ideas and strategies to drive our business forward and make our products better for customers. Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating data into business opportunities and delivering insights to drive decision-making. They're also excellent communicators with the ability to story‑tell with data to both technical and non‑technical stakeholders.

Our analysts are deeply embedded into the business and will interact with individuals at every level, from managers to our leadership team.

The role

We’re looking for a Product Analyst to join our Joint Current Account team.

You will be joining the team as they launch a new product that is fundamental to the bank’s future growth ambitions. We operate like a startup within the wider bank; we’re obsessive about our mission to build a powerfully simple to use and feature‑rich everyday account that customers will love.

As a Product Analyst, you will develop a detailed understanding of who our customers are and how they use the account, guiding product development towards innovative features and experiences and owning customer outcomes.

This role is ideal for someone who wants to work in a fast‑paced environment where you can have an outsized impact in the early stages of a new product. With so many decisions to inform, quick high conviction directional insights will sometimes be more valuable than achieving 100% precision with every analysis.