Product Analyst – Digital Channels & Data

Fidelity; Salt Lake City (UT); On-site; USD 70,000 - 110,000; Full time

Job summary

Fidelity in Salt Lake City, UT seeks a Product Analyst to turn ambiguity into clarity. You’ll combine data, customer feedback, and operational insight to guide product and delivery decisions for digital experiences.

Responsibilities include framing problems as testable hypotheses, defining success, measuring results, and translating needs into clear requirements and user stories. Strong collaboration with Legal, Risk, and Compliance is expected to ensure compliant, high-quality outcomes.

Qualifications

• Bachelor's degree with 5+ years of business analysis or related experience, or Master's with 3+ years; financial services or regulated-industry preferred.
• Experience supporting digital products through full lifecycle from discovery to launch and measurement.
• Strong business analysis fundamentals including process modeling, requirements, user stories and acceptance criteria.
• Data fluency with Excel, BI tools, or other methods to generate insights.
• Systems thinking to connect platforms, rules, dependencies, and customer impacts.

Responsibilities

• Bring evidence into decisions by using data, customer feedback, and operational insight.
• Frame problems as testable hypotheses and validate ideas before building.
• Define success metrics, measure results, and distinguish shipped work from impact.
• Translate product intent into clear requirements, user stories, and acceptance criteria.
• Engage Legal, Risk, and Compliance early to build integrity into solutions.
• Support backlog refinement, sprint planning, testing, and release readiness.
• Use AI tools to accelerate analysis and improve decision quality.

Skills

Data analysis

Excel

BI tools

Requirements gathering

User stories

Stakeholder communication

AI tools usage

Problem framing

Education

Bachelor's degree in business/related field

Master's degree

Tools

Power BI

SQL

Job description

Fidelity in Salt Lake City, UT seeks a Product Analyst to turn ambiguity into clarity. You’ll combine data, customer feedback, and operational insight to guide product and delivery decisions for digital experiences.

Responsibilities include framing problems as testable hypotheses, defining success, measuring results, and translating needs into clear requirements and user stories. Strong collaboration with Legal, Risk, and Compliance is expected to ensure compliant, high-quality outcomes.