Product Analyst

Aeropay; United States; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental & Vision

Maternity/Paternity Leave

401(k) Employer Match

Flexible PTO

Job summary

Aeropay in Chicago is hiring a Product Analyst to serve as the analytical engine behind product decisions, running experiments and probing user and merchant data to shape the roadmap.

You will define KPIs with product managers, perform funnel and cohort analysis, present findings to executives, and translate results into actionable recommendations. Regularly work in SQL and BI dashboards, with a focus on improving user experience and merchant outcomes.

Qualifications

• 1–3 years of experience in product analytics or a related role.
• Proven ability to query user event logs and extract product data.
• Experience building dashboards and sharing insights with cross-functional teams.
• Strong understanding of hypothesis testing and statistical concepts.

Responsibilities

• Experimentation: Validate hypotheses with controlled A/B tests.
• Funnel & Cohort Analysis: monitor user journeys across stages.
• User Behavior Deep Dives: analyze data to remove UX obstacles.
• KPI Definition: define, track and report performance metrics with product managers.
• Merchant Data Analysis: analyze data to improve merchant outcomes.
• Executive & Cross-Functional Presentations: communicate findings to stakeholders.

Skills

SQL

Data analysis

Communication

Experimentation

Tools

Tableau

Looker

Metabase

Job description

The Product Analyst is the analytical engine behind Aeropay's product decisions, running experiments and digging into user and merchant data to understand how people move through our platform. This role plays a crucial part in shaping the roadmap, from defining KPIs with product managers to uncovering where the user experience breaks down and recommending fixes. We're looking for a detail-oriented, curious thinker who's as comfortable in SQL and dashboards as they are translating findings into clear, actionable recommendations.

Key Responsibilities

• Experimentation: Validate hypotheses by setting up controlled A/B experiments to see how users respond to new features or UI changes
• Funnel & Cohort Analysis: Monitor the entire user journey from acquisition through activation and retention, surfacing trends across cohorts
• User Behavior Deep Dives: Analyze qualitative and quantitative data to identify obstacles to the user experience
• KPI Definition: Collaborate with product managers to define, track and report on performance metrics
• Merchant Data Analysis: Analyze merchant data and recommend solutions to improve merchant outcomes and platform performance
• Executive & Cross-Functional Presentation: Present findings, experiment results and recommendations to internal teams and executive stakeholders in a clear, digestible way, connecting the data back to business impact

Qualifications

• 1-3 years of experience in a product analytics or related role
• Proven, hands-on experience querying user event logs and extracting product data
• Experience with BI tools such as Tableau, Looker and/or Metabase to build dashboards and share insights with cross-functional teams
• Solid understanding of hypothesis testing, statistical significance and sampling bias to interpret experiments accurately
• Deep understanding of user experience and the ability to connect raw data with real-world user needs
• Strong communication skills, with the ability to translate data into clear, actionable recommendations and confidently present findings to internal teams and executive stakeholders

Working Location, Compensation & Benefits

This role is expected to be in office at Aeropay’s downtown Chicago HQ weekly from Monday through Thursday

Salary Range: $65K - $80K base salary (DOE)

Benefits Offered

• Comprehensive Medical, Dental & Vision Coverage
• Maternity/Paternity Leave
• 401(k) Employer Match
• Flexible PTO

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Aeropay is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation and the overall success of our business. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, parental status, genetic history, political affiliation or any other status protected by the laws or regulations in the locations in which we operate.

Compensation The base pay range for this role is $65,000 – $80,000 per year.