Product Analyst

Smartcat Platform Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Smartcat Platform Inc. is seeking a Product Analyst to drive product growth through data insights and collaboration. The role involves creating impactful BI reports, analyzing trends, and partnering with teams to enhance business outcomes. If you thrive in a dynamic startup environment and have significant experience in product analytics, this role represents a unique opportunity to shape the future of work with a leading AI platform.

Benefits

Fully remote work

Dynamic and diverse team

Innovative work in a growing industry

Qualifications

• 5+ years in Product Analytics with proven track record.
• SQL proficiency, able to analyze data for meaningful insights.
• Ability to communicate complex ideas clearly.

Responsibilities

• Collaboration with product and technical teams for data-driven solutions.
• Create BI reports and dashboards for product usage analysis.
• Perform trend analysis on user interactions to improve engagement.

Skills

Analytical talent

Creative thinking

Excellent communication skills

Proficient in SQL

Collaboration with remote teams

Tools

Business Intelligence tools

Looker

Grafana

Job description

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

Mission

The candidate will collaborate with the Office of the CEO, and the product team, utilising data insights and a keen business mindset to boost key metrics. This involves examining existing reports to confirm theories and devising new BI reports that support strategic growth. The role demands a mix of analytical talent, creative thinking, and a solid understanding of business dynamics to discover and exploit opportunities for enhancement and innovation within the product growth landscape.

Outcomes:

• Business focus and collaboration: Partner closely with primarily the product team and the business, but also CSMs, Account Executives, and technical teams to understand business objectives and provide data-driven solutions and recommendations to drive outcomes.
• Comparative Client Analysis: Reports segmenting clients by size, activity level, subscription tier, etc.
• Trend Analysis: Generate reports on user interactions to identify engagement and usage trends
• BI Reporting: Create reports and dashboards for product usage, adoption and growth.
• Data products: own implementation and maintenance of core data products, such as cohort analysis.

Requirements

• Minimum of 5+ years of experience in Product Analytics.
• Ability to sift through large amounts of information, extract key insights, and communicate succinctly. Adapt communication of data to varied audiences.
• Proficient in SQL, including knowledge of joins, window functions, query optimization, and common table expressions (CTEs).
• Proven track record in product development and analytics.
• Excellent communication skills, capable of conveying complex ideas effectively.
• English proficiency at an Advanced level.
• Demonstrated ability to thrive in a dynamic startup environment, taking initiatives from conceptualization to execution.
• Experience in collaborating with remote teams across different time zones.
• Receptive to feedback, valuing the perspectives and ideas of colleagues.
• Familiarity with Business Intelligence tools such as Looker, Omni, Grafana, with the ability to develop and manage new BI reports.
• Additional skills in Python for data analysis will be advantageous.
• A basic understanding of Machine Learning concepts is a plus.

Why joining Smartcat might be your best move so far

• Fully remote team
  We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon.
• Innovating a $100 Billion industry
  Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost.
• High impact role enabling innovation and inclusion in organizations
  You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide.
• Join the rocketship to scale-up 10x and beyond together
  We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
• Smartcat Culture : Where Diversity Meets High PerformanceAt Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.

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