Product Analyst

ezCater; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Equity

401(k) match

Monthly commuting stipend

Lunch stipend

Job summary

ezCater's Product Analytics team is seeking an Analyst II to turn data into actionable product insights that fuel growth. You will partner with Product Managers, Design, User Research, Eng, Marketing, and Finance to analyze funnel, run experiments, and shape the roadmap.

This role emphasizes collaboration, cross-functional leadership, and delivering measurable customer impact through data-driven decisions. You’ll navigate imperfect data, prioritize opportunities, and mentor teammates while

Qualifications

• Proficiency in site analytics and experimental test design.
• Strong SQL skills for data manipulation and analysis.
• Experience with A/B testing and causal analysis.
• Ability to present insights to stakeholders across functions.

Responsibilities

• Analyze ezCater's product and site funnel to identify friction and opportunities.
• Collaborate with PMs and Engineers to quantify opportunities and define success metrics.
• Design and review experiments (A/B, multi-armed bandit) to measure impact.
• Deliver data-driven recommendations that influence product strategy.

Skills

SQL

Python

Experiment design

AB testing

Cross-functional

Analytical mindset

3+ years exp

Tools

Snowflake

Tableau

Sigma

Job description

• Join us as an Analyst II, Product in our thriving Product Analytics team, where you’ll unleash the power of data to fuel innovation
• Collaboration is at the heart of what we do, with Product Analytics serving as strategic thought leaders to stakeholders across Product Management, Design, User Research, Engineering, Marketing, Operations, and Finance
• You’ll be the trusted partner of a skilled peer group, playing a pivotal role in surmounting complex analytical challenges that fortify our product and technology strategie
• This role isn’t just about data; it’s about driving innovation and making a tangible impact
• Data is our compass, guiding every decision, especially within our product endeavors. If you’re passionate about funnel analytics, conducting A/B experiments, causal analysis, and delivering insights which manifest in product decisions and customer impact, then we are excited to connect with you
• Collaborate closely with senior leaders on exciting business problems, actively shaping the team’s strategic direction and focus while driving alignment across Product, Engineering, Design, and Finance
• Analyze all aspects of ezCater’s product and site funnel, identifying points of friction, areas of opportunity, turning your analysis into a prioritized roadmap
• Partner with Product Managers and Engineers to quantify opportunities, define success metrics, and deliver recommendations to be built into the product experience and influence the product strategy
• Design, implement, and review experiments (A/B, multi-armed bandit, etc.) to measure impact and uncover future opportunities for iteration and optimization
• Use data-driven analyses, A/B tests, and statistical models to uncover customer behavior insights, optimize product strategies, and deliver tangible customer impact
• Root cause changes to business performance, partnering with stakeholders to deliver upon north star metrics and achieve organizational goals
• Navigate trade offs with imperfect data while working with data platform peers to improve data quality and governance
• Leverage AI to accelerate analytics throughput and expand your blast radius
• Share product domain expertise, raising the technical and analytical bar, acting as a thought leader and mentor to peers for collaborative growth

Benefits

• Health and wellness: Taking care of yourself and your loved ones comes first. Our competitive benefits package includes medical, dental, and vision; extensive voluntary options; and mental health resources.
• Compensation: We pride ourselves on our competitive offer packages, and take our commitment to pay transparency seriously. All full-time employees receive equity, a 401(k) match, and a monthly stipend to use towards commuting and remote work expenses.
• Parental support: We offer 12 weeks fully paid parental leave with additional paid time for delivery recovery. We also offer a family planning benefit that provides financial assistance for qualified family forming services.
• Full bellies: For employees working from our Boston office, we offer a lunch stipend via Meal Program. And fully stocked fridges all day, everyday.
• Time off: We offer flexible vacation plus 14 paid holidays. Every 5 years our people are eligible for an ezBreak, a fully-paid 4 week sabbatical and $5,000 bonus.
• Growth and development: We offer professional development opportunities through Skills Accelerator, our internal upskilling program, along with company-wide, department specific leadership trainings. We take internal mobility seriously – you can move sideways, you can move up, and there are always new opportunities to learn.

• Proficiency in site analytics and experimental test design
• Strong organizational skills, time management, and multitasking capability
• Knowledge of modern data exploration and visualization tools like Snowflake, Tableau, and Sigma
• Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders
• Demonstrated experience solving ambiguous, high-impact business problems independently
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable
• Strong SQL skills for data manipulation and analysis, coupled with experience in statistical modeling (Python preferred)
• Effective communication skills to convey data insights across different audiences
• 3+ years of relevant quantitative or technical analysis experience, preferably in product analytics or e-commerce