Senior Product Manager, Reporting & Insights (Remote)

ezCater; Boston, Northern (MA, KY); Hybrid; USD 161,000 - 213,000; Full time

Benefits offered by this job

Stock options

12 paid holidays

Flexible PTO

401K with ezCater match

Health/dental/vision

Job summary

ezCater is the #1 food tech platform for workplaces in the US. We are seeking a Senior Product Manager to lead the Reporting and Insights platform for restaurant partners, focusing on in-product reporting and external APIs.

You will leverage AI to deliver relevant reporting and recommendations and collaborate with engineering, data, and UX to create a best-in-class experience. Travel to Boston quarterly for planning and reviews; remote work options with a strong emphasis on user-centered design

Qualifications

• 8+ years of product management experience, ideally with marketplace experience.
• Experience designing and implementing reporting solutions.
• Proven experience innovating on behalf of customers and building best-in-class experiences across platforms.
• Strong analytical ability and comfort working with data to inform solutions.
• Excellent teamwork and collaboration across multiple functions.

Responsibilities

• Drive the vision and roadmap for the restaurant partner Reporting and Insights platform, including in-product reporting and external APIs.
• Expand reporting capabilities and provide insights based on partner needs.
• Tell a compelling story using research and data to evangelize the roadmap and vision.
• Lead cross-functional collaboration to define, prioritize, and build new functionalities and better user experiences.
• Monitor ongoing metrics to measure success and identify areas for innovation.
• Travel to Boston quarterly for planning and business reviews.

Skills

Product management

Data analysis

Marketplace experience

Roadmapping

Cross-functional collaboration

Tools

APIs

SQL

BI tools

Job description

Senior Product Manager, Reporting & Insights (Remote)

Remote

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.

The Product Management team is looking for an experienced Senior Product Manager to focus on the ezCater Reporting and Insights platform for our restaurant partners. In this position, you will build the reporting capabilities to allow our restaurant partners to efficiently grow their business on ezCater and provide them with the insights necessary to be successful on our marketplace. You will leverage AI to provide relevant reporting and recommendations to our restaurant partners. You will develop API’s to allow our restaurant partners to pull data directly into their own reporting systems. You will partner with other teams including engineering, data, and user experience to build cohesive restaurant partner reporting experience. You will create the long-term vision for the Reporting and Insights platform and create a roadmap to build a best-in-class reporting suite..

What You'll Do:

• Drive the vision and develop a roadmap for the restaurant partner Reporting and Insights platform. This includes in-product reporting and the externally facing API’s to give partners access to the data that they need.
• Expand our overall reporting capabilities and provide insights to our restaurant partners based on their needs.
• Tell a compelling story using research and data to evangelize the roadmap and vision.
• Build deep empathy for ezCater users and become their biggest champion.
• Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved user experiences.
• Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience.
• Create and monitor the ongoing metrics that measure and define success.
• Travel to Boston quarterly for planning and business reviews
• Have fun building impactful software with awesome people.

What You Have

• 8+ years of product management experience, ideally with marketplace experience.
• Experience designing and implementing reporting solutions
• Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions.
• A history of building best in class experiences across platforms.
• Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.
• Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $161,000–$213,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.