Product Account Manager - Hyperscale

Milwaukee Succeeds; Racine (WI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive health, dental & vision insurance coverage

401k Retirement plan with company match

Life Insurance

Flexible Spending Accounts (FSA)

Tuition Reimbursement

Job summary

Milwaukee Succeeds is seeking a highly qualified Product Account Manager located in Racine, Wisconsin. This role requires a bachelor’s degree and 5+ years in product or account management, specifically within the HVAC&R or data center sectors. You will be responsible for managing client relationships and product performance, as well as collaborating with various teams to drive product strategies. The position offers competitive health and retirement benefits as well as generous time-off policies.

Qualifications

• 5+ years of experience in Product Management, Account Management, or Sales of engineered capital goods.
• Experience in HVAC&R or data center cooling equipment.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as the primary product‑facing contact for the assigned hyperscale product line.
• Lead quoting efforts and RFP/RFQ responses.
• Collaborate to ensure customer expectations for delivery and quality are met.

Skills

Strong communication skills

Relationship-building

Customer engagement

Collaboration across teams

Problem-solving

Education

Bachelor's degree in Engineering, Business, Marketing, or a related field

Tools

CRM software

Job description

For more than 100 years, Modine has solved the toughest thermal management challenges for mission‑critical applications. Our purpose of Engineering a Cleaner, Healthier World means we are always evolving our portfolio of technologies to provide the latest heating, cooling, and ventilation solutions. Through the hard work of more than 11,000 employees worldwide, our Climate Solutions and Performance Technologies segments advance our purpose with systems that improve air quality, reduce energy and water consumption, lower harmful emissions, enable cleaner running vehicles, and use environmentally friendly refrigerants. Modine is a global company headquartered in Racine, Wisconsin (U.S.), with operations in North America, South America, Europe, and Asia. For more information about Modine, visit modine.com.

Position Description

The Product Account Manager is the end‑to‑end business owner for a hyperscale client's Air Handling Unit (AHU), Air Cooled Chiller (ACC) or Modular Data Center (MDC) product line. This role is accountable for growth, profitability, execution and client satisfaction. It sits at the intersection of Account Management, Product Lifecycle Management, and Supply Chain Execution, ensuring our roadmap, commercial model, and delivery performance are tightly aligned to the client's scale, velocity, and expectations. You will drive the book of business through forecast accuracy, pricing discipline, program execution, inventory strategy, and defect‑free delivery, while orchestrating cross‑functional teams (Sales, Engineering, Operations, Quality, Finance, Legal, and Supplier Management).

Key Responsibilities

Account & Commercial Ownership

• Serve as the primary product‑facing contact for the assigned hyperscale product line.
• Lead quoting efforts and RFP/RFQ responses.
• Lead revenue, gross margin and share of wallet targets for the assigned product line.
• Lead commercial negotiations for the product line.
• Own the opportunity pipeline in CRM.
• Build strong relationships within the customer's organization throughout all cross‑functional teams including the engineering, sourcing and program teams to understand needs and drive alignment.
• Support multi‑year account planning activities, leveraging the strengths of Modine's portfolio for the customer's requirements.
• Define product line strategy & positioning for the client across portfolio mix and lifecycle transitions.
• Translate client roadmaps into internal requirements for Engineering, Operations and Procurement.
• Identify value engineering opportunities for cost, performance and reliability.
• Support product qualification activities, documentation reviews and technical inquiries (with engineering support as needed).
• Own configuration, pricing bands & option inputs.
• Ensure product data integrity (BOM accuracy, Lead times, SKU hygiene).

Forecasting & Demand Planning

• Partner with the client and internal planning to build rolling demand and supply plans.
• Drive forecast accuracy, backlog hygiene, and demand signal quality.

Program & Delivery Alignment

• Collaborate with Program Management, Operations, Finance and Supply Chain to ensure customer expectations are met for delivery, quality and communication.
• Serve as the primary voice of the customer for their product line.
• Gather customer insights regarding performance, serviceability and future needs.
• Share customer feedback internally to support roadmap development and continuous improvement.

Required Education & Qualifications

Required

• Bachelor's degree in Engineering, Business, Marketing, or a related field.
• Minimum of 5+ years of experience in Product Management, Account Management, Technical Account Management or Sales of highly engineered capital goods to industrial or commercial customers.
• Experience in HVAC&R or data center cooling equipment.
• Strong communication, relationship‑building and customer engagement skills.
• Ability to collaborate across all internal cross‑functional teams.
• Proficient in CRM software and other sales tools.

Preferred

• Experience working directly with hyperscale, colocation or neo cloud data center clients.

Core Competencies

• Commercial Acumen: Pricing, deal structuring, portfolio profitability.
• Operational Rigor: S&OP discipline, KPI Management, escalation control.
• Excellent communication, negotiation, and presentation skills.
• Strong problem‑solving and critical‑thinking skills.
• Ability to communicate technical concepts with clarity.
• Strong organizational skills and comfortable managing multiple priorities in a fast‑paced environment.

Benefits

• Day One
  • Competitive health, dental & vision insurance coverage.
  • Employee Assistance Program.
• After 90 days of continuous employment
  • Maternity Leave (12 weeks at 100% pay).
  • 8 weeks of short term disability leave paid at 100%.
  • 4 weeks of paid parental leave paid at 100%.
  • Paternity Leave (4 weeks at 100% pay).
• 401k Retirement plan and company paid match.
• Life Insurance.
• Health Savings Account (HSA) with employer contribution.
• Flexible Spending Accounts (FSA).
• Short Term Disability (company paid).
• Long Term Disability.

Work‑Life Balance

• Competitive time‑off policies.
• Tuition Reimbursement.

Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Modine provides a competitive benefit package, which could include paid vacation, short term disability, 401(k), health, dental, vision, life insurance, flex spending benefits, tuition reimbursement, Health Savings Account and much more. Human Resources will provide more detail upon your hiring.